Tangela Mccool

Jackson, MS *****

ad0p75@r.postjobfree.com

+1-601-***-****

Authorized to work in the US for any employer

Work Experience

Phlebotomist

CSL Plasma - Jackson, MS

January 2022 to Present

Administration

Bookkeeper/Administrative Assistant

Holiday Inn - Clinton, MS

January 2020 to April 2021

Answer phone calls file paperwork schedule meetings Walmart customer service manager

Walmart - Richland, MS

September 2015 to December 2019

Customer service manager and cash office experience Education

High school or equivalent

Forest Hills High School

August 2000 to May 2004

Skills

• Front Desk (6 years)

• Customer Service (10+ years)

• Store Management Experience

• Management (5 years)

• Phone Etiquette

• Typing

• Administrative Experience

• Office Administration

• Order Entry

• Fashion retail

• Social media management

• Supervising experience

• Time Management

• QuickBooks

• Retail management

• Leadership

• Sales

• Upselling

• Microsoft Office

• General ledger reconciliation

• Accounting

• Communication skills

• 10 key typing

• Data entry

• Eclipse

Certifications and Licenses

Certified Phlebotomy Technician (CPT)

December 2021 to December 2023

Property & Casualty License

Assessments

Data Entry: Accuracy — Highly Proficient

November 2020

Entering data quickly and accurately

Full results: Highly Proficient

Sales Skills — Completed

November 2020

Influencing and negotiating with customers

Full results: Completed

Cashier Skills — Completed

November 2020

Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed

Customer Service Fit — Familiar

November 2020

Measures the traits that are important for success for customer service roles Full results: Familiar

Customer focus & orientation — Highly Proficient

November 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer service — Completed

September 2021

Identifying and resolving common customer issues

Full results: Completed

Customer service manager — Proficient

November 2020

Managing customer service representatives and resolving customer issues Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate