NEVEIN BOTROSE

347-***-****

ad0p34@r.postjobfree.com

**** **** ****** ******** ** 11214

Skills and Core Qualifications

• Doctor Coordination

• Database Management

• Front Desk Handling

• Patient Preparation

• Insurance Claims

• Customer Service

Languages

• Fluent in English

• Fluent in Arabic

Hobbies

• Reading

• Travelling

• Writing

PROFESSIONAL SUMMARY

Service-driven professional with 6+ years' progressive front desk handling and office management experience within health care settings. Commendable skills in patient coordination. Functional knowledge of electronic medical record keeping. Supports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals.

EXPERIENCE

Secretary, Dr. Wagdy Girgis

April 2018 - Present Brooklyn, NY

June 2013 – June 2016

• Responded to patient inquiries in-person and via phone and explained treatment plans to patients.

• Scheduled appointments and greeted walk-in patients

• Checked and coordinated doctor availability

• Maintained reception area

Secretary, Amin Hossam MD

May 2017 - April 2018 Brooklyn, NY

• Handled front desk operations and verified insurance eligibility

• Scheduled patient appointments and organized work files Secretary, Anba Abraam Medical Clinic

October 2016 - May 2017 Antioch, TN

• Managed front desk operations and scheduled appointments

• Maintained work area and submitted insurance claims

• Responded to patients in-person and via phone

Sales Associate, 1/2 Price Clothing Stores

July 2010 - May 2013 Brooklyn, NY

• Greeted customers and assisted with merchandise

• Created visual merchandising displays

• Met sales targets by building customer relationships

• Organized store merchandise

EDUCATION

Associate of Arts in Computer Science, 1993

University of Cairo, Cairo, Egypt

Allied Health Education Courses (in progress)

Center for Allied Health Education, Brooklyn, NY

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