Customer Service, Logistics Manager, Leadership, Problem Solving

HARSH KUKREJA

Toronto, Ontario **********@*****.*** (437) – 477-0900 Linkedin

SUMMARY

I offer strong customer service and financial transaction experience from Fortinos (Loblaws) as a Customer Handling and Cashier, complemented by my background as a Logistics Manager at Aaradhya Enterprises. My skills include precise transaction handling, problem-solving, and effective teamwork. I seek to apply these skills to excel at Shein.

TECHNICAL SKILLS

Tech - Microsoft Office, Advanced Microsoft Excel, ERP, SAP Implementation, Jira Framework, MS Project

College Coursework – Business Process, Logistics Technology, Project Resources Planning and Scheduling.

WORK EXPERIENCE

Fortinos (Loblaws) (Etobicoke), Toronto Sep 2022 – Present

Customer Handling and Cashier ( Sep 2022 – Present)

●Serving customers has allowed me to develop strong communication skills and build positive relationships with diverse individuals.

●I am adept at understanding customer needs, resolving inquiries, and ensuring a delightful experience for every customer.

●Handled transactions, managed cash flow, and maintained accurate records. My attention to detail and strong numerical skills contributed to a smooth, error-free cashiering process.

Aaradhya Enterprises, Indore, India Jul 2018 – June 2022

Logistics Manager

Integrating ERP Software into day-to-day operations

Developing Strategies for Inventory Management

Managing Inventory levels by carrying out physical counts tallying with ERP Software

Implementing shipment procedures

Scheduling transportation and other related activities

Ensuring that inventory of finished products must be distributed efficiently

Managing all other related duties and maintaining the standards of the company

EDUCATION

Humber College, Toronto, Canada May 2023 - Dec 2023

Post Graduate Certificate in Project Management

Humber College, Toronto, Canada Sep 2022 – April 2023

Post Graduate Certificate in Supply Chain Management

Acropolis Institution of Technology and Research, Indore, India Aug 2014 – May 2018

Bachelor of Engineering: Information Technology

KEY SKILLS

•Leadership • Problem Solving • Teamwork • Objection Handling • Resilience • CRM

ADDITIONAL INFORMATION

●Languages: English, Hindi

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