Customer Service Data Entry
Resume:
Tenita Parsha Page * June ****
Resume
Tenita Parsha
Motivated adult with multiple years of customer service, money exchange and conflict resolution experience. I am seeking a position to leverage the three as I enter back into the workforce. CORE STRENGTHS
• Multiple Years of customer facing and
interaction experience.
• Demonstrated responsibility of handling
cash money
• Customer Service Experience • Data entry and typing experience
• Utilized excellent math skills in ensuring
accuracy of money exchange
• Experience at using multiple types of cash
registers
• Demonstrated effective conflict resolution
with customers
• Medical care experience and CPR trained
• Provided supervisory and training
oversight to others
• Knowledge of multiple types of cash
registers
WORK EXPERIENCE
Unlimited Frontier – Home Care, Redlands, CA 2010 - 2011 Certified Nursing Assistant (CNA)
• Provided individual patience care assisting nurses with medical care.
• Insured that the patients were cared for, helping them with their mobility, personal hygiene, prepared medication for patients.
• Helped with exercising the patients.
• Ensured the patients did not receive bedsores by turning them as necessary.
• Adhered to State regulations and compliance requirements. Millers Progressive Care, Riverside, CA 2003 - 2004 Certified Nursing Assistant (CNA)
• As a CNA at this progressive mental care facility, my responsibility was to watch over the patients, ensure they were fed and that their medications were taken.
• Assisted some patients (who needed help) with their personal hygiene and provided oversight to their who were independent enough to care for themselves.
• Trained in CPR which was a requirement
• Followed rigorous compliance and medical regulations. Ontario Mills, AMC Movie Theaters 2000 – 2002
Concession Stand Customer Service Representative
• Provided exceptional customer service by fulfilling orders of refreshments
• Ensured accuracy of money exchange, including credit card and cash handling transactions
• Resolved issues as they arose related to orders and money exchange discrepancies
• Provided supervisory and training oversight as needed Tenita Parsha Page 2 June 2018
Rialto Movie Theaters 1999 – 2000
Ticket Purchase Customer Service Representative
• Enjoyable job position providing customer service to movie theater attendees.
• Handled cash and credit card for payment.
• Ensured accuracy of money/register exchange for customers and ticket purchase.
• Exercised discretion in interacting with customers. Thrifty Drug Store 1995 – 1996
Cashier
• Primary responsibility was at the Ice Cream counter.
• Provided customer service to those desiring to purchase ice cream.
• Responsibility for the cashier, money received and service to customers. EDUCATION
• 2010 – Concord Nursing School, for Medical Assistant
• 2001 - Chaffey Community College, Received Certified Nursing Assistant (CNA)
• 1997 – 1998 Valley Community College
• Jun 1996 – Eisenhower High School, Rialto Graduate VOLUNTEER WORK EXPERIENCE
• School volunteer work (for children)
• Inland Empire Ski & Sports Club Youth coordinator at various events
• Church volunteer work at Ecclesia Christian Fellowship and Kids Connection Outreach
• Youth Essential Skills (YES) non-profit volunteer
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