Customer Service Representative
Resume:
JOANNE BARBER
***O SHEPHERD CT N, KEIZER, OR
503-***-**** ***********@*****.***
Education
John Adams High School
High School Diploma May 1980
Portland Community College
American Sign Language 1998 – 2001
Work Experience
Postal Prescriptions Service
Customer Service Representative 03/20 – Present
Verify customer information on company system
Take new, refill, and transfer prescription requests over the phone
Refer to doctor if needed to fill prescription
Take payment and insurance information from patient
Inform patient on prescription process or potential delays
Third Party Specialist 07/00 – 03/20
Informed customers regarding rejected claims
Quickly corresponded with insurance representatives to accurately resolve rejected claims
Prepared prior authorization requests and followed up with doctor if necessary
Fred Meyer
Pharmacy Technician 1989 – 2000
Customer Service Representative 1979 – 1989
Retired August 1st, 2023
Activities
Epsilon Sigma Alpha
· Member 1991 – present
· Delta Xi Chapter President 2015
· Easter Seals State Representative 2014 – 2015 also 2023 -2024
· Delta Xi Chapter Secretary 2014
· Delta Xi Chapter Vice President 2013
· State Recording Secretary 2011 – 2012
· State Corresponding Secretary 2010 – 2011
St. Jude’s Children’s Research Hospital
Registration Chairmen for Walk/Run 2018 – 2022
Warrior Dash Volunteer 2014 – 2019
Radio-thon Fundraiser 2010 – Present
Coordinator of Annual fundraiser auction 2010 – Present
JoAnne Barber
Postal Prescriptions Services
Administration Tech.
3500 SE 26th Ave
Portland, Oregon 97202
(fax) 503-***-****
Contact this candidate