Ana Flores
LOS ANGELES, CA 323-***-**** ****.************@*****.***
PROFESSIONAL OBJECTIVE
A well rounded employee, who has years of experience to bring to the table. Looking to learn and grow as an individual. Not afraid to be hands on in order to get the job done. A expert at sharing my knowledge with others. EDUCATION
National business academy, Inglewood, CA- Graduated /061990 Leroy Locke High School, Los Angeles, CA- Graduated 06/1985 SKILLS
Computer: MS Office: Word, Powerpoint. AS400, Specialized programs
(based on company systems)
Languages: Native fluency in English and Spanish
Key skills: Friendly, Communication skills, Determined worker, Dedicated, ability to think of things outside the box, good at managing teams, thrives under pressure situations, positive attitude, Experience EXPERIENCE
OSAD Clerk, Reddaway/ Yellow, Fontana, CA Feb 2002- July 2023 Over Short And Damage- located loss freight
- Communicated with different companies
-Email shippers in regards to damaged freights
-Handled the task of returning freights
-Prevented company claims
- Handled calls between terminals
- Dispatch clerk: driver exceptions, dispatched trailers, handled manifests
- Scheduled appointments, made sure their was an entryway to received freights
- Billed in the system
- Tracking Freights
- Learned how to do every aspect of the job solely based on the years I worked there
- Covered more than one area of the job
- Trained new associates on OSAD
- Was there for over 20 years before the company shut down Store Manager, Buyer of California, Los Angeles CA- 1996-2000
- Sales person
- promoted to store manager
- worked with retail and wholesale
- In charge of the store and employees
- Make the schedule for the entire store
- Trained all associates on the policies of the store, sales, stock
- Made sure all inventory was accounted for
Customer Service Representative, Continental Binder, Gardena, CA 1995-1996
-Quotes
-Pricing to other companies
-Layout design
-Worked with different buyer
- Organized most of the store meetings
Chargeback, Beach patrol, Carson, CA- 1992-1995
- Anticipated customer needs and provided them with high quality service while upholding company values
- charge backs
- answered phones
- collections
- help with inventory
REFERNCES
-Darcy Goyem- Office Manager at Reddaway/ Yellow
909-***-****), *****.*****@********.***
-Jack Parker, Assistant Terminal Manager at Reddaway/ Yellow
909-***-****), ****.******@********.***
Any further questions on employment verification because my most recent company closed down you can contact: verifications@thomas- and-company.com