Destini Thompson

***** ***** ** ************, **** 44136

440-***-****

ad0olb@r.postjobfree.com

OBJECTIVE

To obtain a position as a Healthcare Professional where I can reach top customer service performance by utilizing proper safety techniques, skills and procedures to take care of patients and to be an asset within an organization.

Professional Experience

Medical Assistant

Southwest General Hospital 6/2023-Present

Responsibilities

• Customer Service

• Answer phones/Faxes/Emails

• Room patients, collect vitals

• Collect Co-payments/Deposits

• Document charts and notes

Patient Information Tech

Ciox Health 3/2019-Present

Responsibilities

• Customer Service

• Release Patient Information/Medical Records

• Answer calls/ Faxes/ Emails

• Process records in Health Source/Cerner

• Answer Inbound/Outbound Calls

• Data-Entry

• Updating electronic Health charts

• ROI (Release of Information

Member Service Representative

Molina Health Care 10/2017-12/2018

Responsibilities

• Patient Scheduling

• Data Entry and ability to problem solve

• Process Member and Provider Service with claims and member/Insurance information

• Great verbal and written communication skills

• Educated members on plan procedures, protocols, benefits and resources in their state

Patient Care Associate

Ohio State University, Columbus, OH 4/2017-10/2017 Responsibilities

• Customer Service

• Patient scheduling

• Vitals/ Blood Draws

• Inventory

Care Taker

Cherished Companions, Cleveland, OH 10/2016-Present Responsibilities

• Provide professional care to clients/residents in their homes or facility

• Monitor vital signs/ Blood Pressures and Blood Sugars

• Document and record intake and output/skin assessment

• Work with inter-disciplinary team to properly perform ADLs/Procedures/Policies

• Dress/Shower and Feed Clients

• Balanced checks and cash deposits

Dental Assistant

Destiny Dental, Cleveland, OH 8/ 2014- 10/2016

Responsibilities

• Poured models, Casts, denture fittings, roots canals set ups

• Digital X-Rays, Panoramic, dental CodingChairside assistance, charting, follow- ups, Sanitized instruments, vitals and insurance claims EDUCATION

Hondros Nursing School

2015-2016 Cleveland, OH

Licensed Practical Nurse Program

Cleveland Institute of dental and medical assistants 2012-2013 Cleveland, OH

Dental Assistant Certificate

Sanford Brown College

20-2011 Cleveland, OH

Medical billing and coding diploma

CERTIFICATIONS/ LICENSES

• Hippa

• State Tested Nursing Assistant

• Ohio State Dental Board of Radiology/ CPR-BLS

REFERENCES UPON REQUEST

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