Customer Service Associate
Resume:
Work History
Holly
Campbell
Contact
Address
Edmond, OK, 73025
Phone
*****.*******@*****.***
Skills
Customer Service
CPR Certified
Communication and
Interpersonal Connection
Passion for Health and
Fitness
Creative Problem Solving
Group and individual
coaching
Creative writing
Concept development
Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Willingness to take on added responsibilities to meet team goals. Focused on leveraging writing talents to bring audience members strategically to emotional places and build brand loyalty. Creative, persuasive and articulate with remarkable work ethic and analytical approach.
Personal Trainer
OKCPT, Edmond, OK
Trained clients during strength training, cardio
vascular exercise and stretching.
Developed, planned and led personal and group
fitness sessions as well as well-known specialty fitness programs.
Designed specific workout systems for individual
clients based on performance ability.
Achieved improvements for clients by designing
optimal wellness plans and organizing schedules to promote consistency.
Grew customer base through word-of-mouth
referrals based on customer satisfaction and results. Recruited new participants each month with
expertise in relationship-building and personal
training.
Increased membership enrollment by using
innovative sales and promotional techniques.
2013-10 -
Current
Customer Service Associate
Oak Tree Country Club, Edmond, OK
Developed and actualized customer service
initiatives to decrease wait times.
Maintained customer satisfaction with forward-
thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and
external customers.
Maintained accurate and current customer account
2007-08 -
2010-08
Education
data with manual forms processing and digital
information updates.
Helped large volume of customers every day with
positive attitude and focus on customer satisfaction. Demonstrated items to customers and created
customer awareness, interest and sales.
Marketing Intern
Phuel Marketing, Oklahoma City, OK
Collaborated with team members to help expand
marketing channels.
Created proposals and organized pursuit
documentation to support marketing staff.
Performed office administrative duties to enhance
team cohesiveness.
Shadowed meetings and observed marketing
director to grow professional experience.
2009-08 -
2009-12
Master of Science: Kinesiology-Sport
Administration
Southern Nazarene University - Bethany, OK
2017-06
Bachelor of Arts: Mass Communication-
Journalism
University of Central Oklahoma - Edmond, OK
2009-12
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