Customer Service Administrative Assistant
Resume:
RICHARD GERTLER
Albuquerque, NM *****
*****************@*****.***
CORE COMPETENCIES
● Dependable employee, that shows up, works hard and produces
● Outstanding communication and problem solving Skills
● Excel as a team player and team building
QUALIFICATIONS
● Developed team building exercises, improving company morale
● Developed resource materials and advice materials to aid peers in their employment, health and general welfare
WORK EXPERIENCE
Senior Community Service Employment Program (SCSEP) National Indian Council on Aging (NICOA)
Customer Service/Administrative Assistant
Highland Senior Center, Albuquerque, NM June, 2023 to Present
● Greet customers, provide assistance and register new participants
● Answer phones, and perform general clerical duties Donation Auditor (SECEP)
Carpenter’s Place (National Able) Rockford, IL April, 2022 to March, 2023
● Track and record all incoming donations
● Provide resources for daily clientele to aid their daily lives
● Perform a multitude of additional tasks, as assigned, including numerous projects Job Search Advisor/Counselor
Hinda Institute, National January, 2023 to Present
● Co-developed curriculum for students seeking a new career and employment post incarceration
● Conducted Zoom class, presenting instructing students in various job search strategies
● Counseled participants who are navigating obstacles facing them post incarceration, including: general counseling, job search, medical care and housing
Resume Page 2 of 2
Assistant Manager/Attendant
Wash-O-Mat, Boulder, CO Oct 2020 to June, 2021
● Managed facility, including customer service, maintenance of working condition of equipment and general facility, inventory, stocking, while concurrently performing other duties as necessary
Lead Baker/Utility
Falafel King, Boulder, CO Feb 2018 to June, 2021
● Baked pita bread in production kitchen
● Packaged goods for restaurant stores
● Maintained the kitchen and baking area, including cleaning the floor, table tops while washing and storing all baking utensils
Greenhouse Plant Technician
Lake Land College, Ina, IL, October, 2016 to March, 2017
● Maintained greenhouse, including fertilizing, watering, plant transplanting and rotation of plants
Customer Service
Habitat for Humanity, Chicago, IL January, 2015 to November, 2015
● Assisted customers in finding items that they desired
● Helped load and unload customer vehicles
EDUCATION
B.S in Political Science, Minor History
University of Illinois, Urbana, IL
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