Customer Service Data Entry
Resume:
Amber Burris. **** E Wichita
St Henrietta,TX ****5.
EXPERIENCE
Merchandiser Survey.com, Plainview-Independent Field Representative October - Present
-Visit various business to audit restock and perform resets
-Move shelves and products around to new locations in the store
-Read planograms and follow step by step instructions to properly place merchandise
-Perform audits on name brand products by counting inventory, looking for promotional Signage as well as take before and after pictures
-Place marketing materials inside stores and work with store associates to complete Assignments by asking them to locate promotional materials or scan prices in of items
- Read planograms
Santa Fe Nursing Home, Plainview — Caregiver
July 2018-September 2018
-Assist elderly standing and sitting down
- Dress, groom, and bathe patients
- Assist feeding patients
- Basic cleaning and sanitizing of patients and rooms
-Tracked daily progress and living routines of each resident Patti Nole, Plainview — Caregiver
JUNE 2018- July 2018
- Perform feeding and supervision of elderly individual
- Assist with daily living activities
- Track and report daily progress of resident
- Stay by resident’s side continuously each day to watch over and protect from harm to himself
- Provide resident with one on one daily care
McAlister's Deli, Wichita Falls — Cashier, Manager MAY 2003-October 2006/October 2012-September 2015
- Over 5+ years in the customer service industry
- Assist customers by providing information and resolving their complaints or customer service related issues
- Managed a team of 20 in a 2.8 million dollar industry
- Handled money, food preparation, and supervised the adherence to health code standards by employees
- Data entry and email correspondence with corporate Telispire, Wichita Falls — Customer Service Representative, Support Analyst February 2007 - November 2009
- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Tier 2 technical support for Verizon and Sprint
- Performed reports directly for CFO and CEO
- Conduct research, compile data, and prepare papers for consideration and presentation for executives
- Subpoena Compliance Coordinator
- Managed daily fraud reports
EDUCATION
UNIVERSITY OF PHOENIX, Online- Marketing
MAY 20O7 - DECEMBER 2009
MIDWESTERN STATE UNIVERSITY, Wichita Falls-Business Administration MAY 2003 - AUGUST 2005
PROJECTS
Nursing Home — Volunteer
Volunteer at nursing homes helping with activities and playing piano.
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