Data Analyst

Maged Hegazy

Data Analyst

201-***-**** *****.******@*****.*** www.linkedin.com/in/maged-hegazy-57410217/ East Brunswick, NJ

Certifications

Google Data Analytics, Tableau, R console, Data Cleaning, SQL, Python, Power BI, ETL,

OCI Oracle Cloud Infrastructure

OCP Oracle Certified Professional

Oracle Database Administrator

Oracle Database Developer

ITIL

SKILLS

●Data Analysis

●Data Visualization

●SQL

●BigQuery

●Statistical Analysis

●Communication Skills

●Oracle Cloud Services

●Advanced Excel Functions

●Strong Analytical Mindset

●Sales Strategy Development

●Marketing Campaign Management

●Continuous Learning and Adaptability

EDUCATION

Alexandria University

BS Bachelor of Science in Economics

OBJECTIVE/SUMMARY

I have a strong technical foundation in databases and SQL from my previous background. My current sales experience has honed my communication and relationship-building skills. I hold relevant certifications and am adept at cross-functional collaboration. I excel in product management and planning, focusing on delivering results and driving business growth.

WORK EXPERIENCE

Projects & Case Study Freelance Data Analyst

May 2023 - PRESENT

●Building a dynamic Looker dashboard, to demonstrate the global COVID-19 cases and deaths Globally with a breakdown by country, manipulating the data with BigQuery using SQL.

●Designing Tableau charts, demonstrating daily COVID-19 cases spreading compared with daily death rates, how vaccination lowers death rates, and how new virus variants spike cases, charts show how China's 0 COVID policies significantly lower daily death rates.

●Case study of a bike-share company shows different membership usage during the week, and how the marketing campaign targets the right consumer based on days, The Project involved cleaning the dataset, ETL, modeling, SQL, data manipulating, and Tableau dashboard.

Lexus of Englewood, NJ / Chrysler of Princeton, NJ Sales Consultant

Aug 2022 - PRESENT

●Achieved a record-breaking quarter by selling over fifty vehicles, exceeding personal sales quota by 25%.

●Developed and maintained client relationships to increase sales revenue.

●Analyzed customer needs and preferences to recommend appropriate products.

Independent Auto Dealerships - NJ Sales Manager / F&I Manager

Jul 2014 - Jul 2022

●In my role as a Sales Manager, I developed and executed successful sales strategies, resulting in a 20% annual revenue increase. This experience provides me with a strategic mindset that directly translates to the business analyst role. Furthermore, my involvement in marketing campaigns allowed me to understand e-commerce marketing dynamics, offering valuable insights for data-driven decision-making, a critical skill for business analysis.

Oracle - Cairo, Egypt Senior Technical Analyst

Jul 2007- Apr 2014

●Coordinated with cross-functional teams to spearhead an enhanced customer relationship management program, which led to an impressive 20% rise in customer satisfaction ratings and a notable 17% decrease in issue resolution time.

●Provided top-tier technical support across diverse industries, resolving hundreds of complex issues within stipulated service-level agreements.

●Contributed to the professional development of internal Oracle employees, resulting in a 30% uptick in the successful resolution of escalated customer issues.

●My expertise extended to collaborating with top Fortune 500 companies worldwide, handling troubleshooting and maintenance of existing systems and applications.

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