Business Development Operations Management

TIM HUFFMAN

***** *. **** ** *******, AZ ***** · 602-***-****

*********@***.***

Operations/Management:

25+ years of business ownership, management and operations. Passion to exceed customer/client expectations. Track record of company and team performance, results and success. An “outwork” and “do the right thing” philosophy.

Essential Qualities:

Business Development

Team Management/Building

Operations

Marketing/Sales

Problem Solving

Budgeting

Cost Reduction

Process Efficiencies/Improvement

Finances/Accounting

Organization

Negotiations

Analytical

Professional Experience:

HUFFMAN APPRAISAL GROUP (APPRAISAL FIRM - PHOENIX, AZ) OWNER/PRESIDENT

1995-2008 AND 2019- PRESENT (continued appraising, as sole proprietor, after selling NVS)

Started company from the ground up and increased production and profit year after year to one of the Top Performing/Producing Appraisal Firms in the Valley.

Implemented and coordinated all aspects of Customer Acquisition and Marketing, increasing clientele year after year.

Prepared budget forecasts on a monthly, quarterly and annual basis with projected revenue increases based on increased work volume.

Managed profit and loss performance against budgetary goals.

Reviewed monthly accounts receivable and accounts payable ensuring timely and accurate receipt of payments and payouts due.

Managed departmental costs, including but not limited to hours of cost of labor, ensuring budgetary goals met.

Prepared daily, weekly and monthly production reporting to ensure accuracy in meeting client SLAs for quality, production, and delivery.

Reviewed business processes and practices to identify areas of inefficiency, working with various team members and business partners to create and implement process improvement plans to increase efficiency and/or reduce costs.

Evaluated direct reports on a semi-annual basis in assessing job performance as well as provide coaching and mentoring to improve their performance related to KPIs.

Interviewed, hired and onboarded new associates. Page 1 of 2

NATIONWIDE VALUATION SOLUTIONS (NATIONAL APPRAISAL MNGMNT CO. - PHOENIX, AZ) OWNER/MANAGING PARTNER

2008 – 2018 (AQUIRED/SOLD IN 2018)

Founded and grew NVS into a leading national appraisal management company with consistent year to year revenue and client growth.

Compiled budget forecasts on a monthly, quarterly and annual basis with projected revenue increases based on projected growth.

Managed profit and loss performance against budgetary goals.

Reviewed accounts receivable and accounts payable to ensure timely and accurate receipt of payments and payouts.

Created and implemented general policies, procedures and standards, identifying process improvements to increase efficiency and/or reduce costs.

Reviewed and evaluated the performance of direct reports assessing job performance, providing bi-annual reviews.

Provided coaching and mentoring employees to improve their performance related to KPIs.

Provided weekly feedback to third party external clients on status of valuations, SLAs and customer service.

Consistently met or exceeded customer service goals each year, achieving 100% customer retention.

Ensured Compliance with company and department policies, goals and procedures.

Performed compliance reviews and provided feedback from contract appraisers daily.

Interviewed, hired and onboarded new associates.

Managed the NVS appraiser network of several hundred contractors nationally. Education/Licenses:

BACHELOR OF SCIENCE IN FINANCE, ARIZONA STATE UNIVERSITY

(Accounting, Business and Finance classes)

ARIZONA STATE CERTIFIED APPRAISER (AZ 20484)

ARIZONA REAL ESTATE SALES PERSON (SA706703000-INACTIVE) Page 2 of 2

Contact this candidate