Customer Service School Teacher
Resume:
Helen Peterson
Springfield, IL 62703
***********@*****.***
Work Experience
Lead Toddler Teacher
Children's House of Central Baptist Church - Springfield, IL November 2022 to June 2023
Supervised, planned, and conducted daily play periods for up to ten children
Organized and filed daycare records
Cashier/Customer Service (part-time)
Gordon Food Service - Springfield, IL
August 2017 to December 2022
Responsible for checking out customers
Directed customers on where to find products within the store
Used internal computer system to look up items and log customer service information
Take orders in person and electronically
Two-Year-Old Teacher
Floater and Before and After School Teacher
Kids Castle Learning Center - Springfield, IL September 2015 to June 2017
Worked with various aged children
Made and carried out lesson plans for the classroom
Supervised children of all ages
Used electronic smart boards for teaching
Substitute Teacher
Alternative Education Room CUSD #3 Taylorville, IL Taylorville High School August 2004 to June 2014
Requested daily homework assignments
Took daily record of attendance using computer systems such as Microsoft Word
Maintained district discipline policies
Conducted 1:1 tutoring in a variety of subjects
Used printers and copiers for assignments
Education
BA in History
WESTERN ILLINOIS UNIVERSITY - Macomb, IL 1996
Skills
•Word (2 years)
•Excel
•FAX Machine
•Multiline Phone
•Copier
•Writing Skills
•Word Processing
•Research
•Time Management
•Special education
Certifications and Licenses
Type 09 Standard Teaching License
June 2025
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