La'Marr Lane Jr

Las Vegas, NV *****

ad0nz1@r.postjobfree.com

702-***-****

I am a highly reliable self-starter with excellent phone skills, well organized, efficient with problem-

solving and analytical skills. In addition to my strong commitment, I desire to be an asset to your

company.

Work Experience

Arco AM/PM

South Las Vegas NV

March - July 2023

Register clerk, inventory receive stock & receipt fiiling, minor repairs, training, cooking, safe drop, close/open, cash handling, day shift/ graveyard

Online Banking Specialist Remote

USAA Bank-Las Vegas, NV

May-Nov 2022

Deposit services, account balance, fraud, debit/ACH disputes balance inquiries

funds transfer profile styling transfers stop pay customer support customer

service deescalate/escalate.

In Home Caregiver

County of Los Angeles - Lancaster, CA

2018- 2022

Shopping Cooking feeding Companionship cleaning sanitizing bathing CPR travel doctor appointments

drop offs & pick ups medication administration glucose level check and balance & grooming

Shipping and Receiving management clerk

United Staffing Associates/ Arvarto - Valencia, CA

September 2016 to January 2018

Shipping, Order scanning using Rf scan gun- Picking & Pulling Inventory, printing labels/ Medi cal, medicad

booklets, Team leader, Assembly Line, Labeling, Packaging, Pallet Assembly, Pallet hand wrap, Floor

Pallet Jack, Operating/ refill/ minor repair to package machines, fill and seal machine's, package tracking,

Restocking shipping and packaging over 20,000 orders daily.

Barber/Manager; Lancaster

Lancaster CA- 2014- 2017

Managing daily operations, customers sanitizing follow state and fed guidelines

Customer Service Specialist

UPS - Las Vegas, NV

October 2013 to May 2013

Responsibilities

Customer Service Resolution, Package Tracking, Technical Support, Inbound/Outbound calls.

Customer Service Representative

FREERATEUPDATE.COM - Las Vegas, NV

April 2013 to August 2013

Responsibilities

accounts Inbond/ out bound calls over 300 daily

Customer service rep for mortgage company

First contact for mortgage consumer with intent to lower mortgage rates

Live transfers with consumer & lender

Follow ups with consumer for quality assurance

Collections Representative

frontier financial group - Henderson, NV

January 2013 to March 2013

Call center environment, inbound/outbound calls over 220 daily, skip tracing, emails, negotiations for

balance in full, settlement and payment arrangements, complying with state and federal law and guide

lines script reading, verification of employment, customer service orientated.

LOAN AGENT

CASHCALL INC. - Las Vegas, NV

November 2009 to October 2012

Responsibilities

Handled over 500 inbound calls and process applications

Review candidates applying for loan to determine their eligibility.

Comply with state licensing rules and regulations.

Credit checks

Review bank statements, paycheck stubs, and identification during the underwriting review.

Research and provide assistance with documents needed to determine eligibility

CUSTOMER SERVICE SALE REPRESENTATIVE

LINCOLN TOOLS - San Fernando, CA

November 2002 to December 2008

Responsibilities

Operated phone system, routing calls/faxes appropriately, and relaying messages accurately.

Outbound/Inbound calls and sales

Correspond via telephone or email to customers.

Process orders received along with shipping the orders

Fax orders, and email orders

Work one on one with customers to resolve complex issues.

Recognized by management for positive attitude and willingness to go beyond the requirements of the job

OFFICE ASSISTANT

DEPARTMENT OF CHILDREN & FAMILY SERVICES - Palmdale, CA

July 2003 to December 2004

Responsibilities

Customer service

Research and resolve customers inquires and complaints.

File documents

COMMERCIAL ACCOUNT COLLECTOR

AMERICAN RECOVERY SERVICES - Lancaster, CA

February 2002 to June 2003

Responsibilities

Customer service and collection calls

Daily average 75 call per day

Handling delinquent account to commercial account to collect past due money

Skip trace business fax over delinquent invoices for payments

Research and resolve escalations received

File documents

Psychology, Sociology,

Antelope valley college - Lancaster, CA

2009 to 2015

High school diploma or GED

Skills

• Research, Skip Tracing, Federal-Laws and Regulations, Inbound and Outbound Calls, Debt Recovery,

Time Management, Public Relations Observation/Documentation, Microsoft Word, Microsoft Excel, 10

by touch, keyboard 45 wpm.

• Windows

• Marketing

• Project Management

• Data Entry

• Administrative Experience

• Organizational Skills

• Microsoft Office

• Customer Service

• Sales

Links

http://LinkIN.com/LaMarrLaneJr

Contact this candidate