Project Manager Management

Daniel Gomez

Round Rock, TX ***** 512-***-**** ***********@*****.***

KEY SKILLS

Project Planning Risk Assessment Change Management Relationship Building Documentation Negotiation Training Analytics Stakeholder Engagement Communication Compliance Leadership Enablement Implementation Active Listening Solution Driven Mentor Quality Assurance Scrum Waterfall Agile Security Budgeting SaaS KPI Coordination Roadmapping Sprint Scope

Software:

Plainview Suite Microsoft Office MS Teams Kanban Jira Visio SharePoint Zoom

PROFESSIONAL EXPERIENCE

DELL Technologies January 2015 – August 2023

Senior Advisor Engineering Project Management Roles: Governance, PMO lead, Product Management

Proven track record of successfully managing and delivering multimillion-dollar projects within various industries.

Acted as a bridge between cross-functional technical and non-technical stakeholders, ensuring effective communication, understanding, and alignment.

Spearheaded the development and implementation of robust governance structures, utilizing Agile and Scrum methodologies ensuring alignment with organizational objectives and strategies.

Led the Project Management Office (PMO) as the focal point for project oversight, resource allocation, and continuous process improvement.

Spearheaded projects involving emerging technologies, demonstrating adaptability and the ability to grasp complex technical concepts quickly.

Risk identification, mitigation, and contingency management planning

Implemented projects following PMI processes and support their continuous improvement.

Mentored and coached a team of 10 project managers in the development and execution of their project management skills, resulting in improved team performance and greater project success.

Projects Delivered

Established PMO for Global Services organization. Facilitated the implementation of Project Management tool suite (Plainview)

Maintained, analyzed, and reported on a portfolio consisting of 20 to 25 projects with a delivery cadence of 2 to 3 large projects every 3 to 5 years and smaller products every 8 to 14 months.

Successfully managed phaseout project of Global Project Tracker tool.

Simultaneously delivered Global Tech Spec to replace GPT mentioned above, reducing time to complete orders by 63%.

Delivered a manufacturing process introducing a virtual appliance allowing customers to verify software configuration prior to fulfilling multi-unit orders, increasing customer satisfaction by 92%.

Implemented processes and technology to hold manufacturing process until the first unit's hardware and software can be tested and approved before completion of order, increasing customer satisfaction by 87%.

Increased global order database tool efficiency 56% by governing the Change Management process of Factory as a Service CRM.

EDUCATION

National Institute of Technology, San Antonio, TX

Diploma in Electronics and Computers (3.58 GPA)

CERTIFICATIONS

PMP Scrum Master Product Owner

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