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Customer Service Technical Team

Location:
Brampton, ON, Canada
Posted:
October 27, 2023

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Resume:

+1-437-***-****

** **** ********, *********, **, CA, N2E 3M1 linkedin.com/in/anmol-anmol-03a66628a

ad0nwn@r.postjobfree.com

+1-437-***-****

Summary

Event Management Student, having prior experience in the Event industry. Handled Customer Services and did Client Advisory in the industry. Trained freshers, handled client problems, managed volunteers, organized data on the Microsoft, and worked as Customer Service Representative. Enthusiastic person, ready to serve people with kindness. Loyal and committed towards the goals of the organizations. Believe in teamwork and try best to keep up with team members. Good at data handling and managing people. A multi- tasker always up for learning. Great at listening and analysing the problem rather than jumping onto the conclusion. Value traditions and customs of the working area. Have prior experience in planning and management. Respect the cultural diversity. Have interpersonal as well as intrapersonal skills. Organized and result oriented. A risk taker ready to face the consequences. Great at handling customers. Have mental as well as physical stamina to do heavy work. Have a vision of bringing value to the company and help it maintain its heritage while adapting to the modern environment and changes.

Experience

The Student Council – MONIST (Department Council)

Philosophy Department, Zakir Husain Delhi College, University of Delhi, New Delhi, India

• President (July 2022 – December 2022)

• Vice President (2021 - 22 Session)

Organized various departmental events (Departmental Fests, Farewells, and Freshers) El Jeffa NGO

El Jeffa Foundation, H.NO- A-155T/F, Surajmal Vihar, Delhi, India

• Technical Head (April 2021 – September 2021)

Lead the Technical Team for online events and handled customer services via calls and mails. Education

Conestoga College, Waterloo Campus, ON, CA

Event Management

• From September 2023 – April 2024

University of Delhi, New Delhi, IND

BA (Honors) Philosophy

• From November 2020 – June 2023

Skills

• Communicational Skills

• Training others

• Volunteer management

• Site Logistics

• Interpersonal Skills

• Organizational Behaviour

ANMOL

Student of Event Management

• Customer Handling

• Industry Knowledge

• Analytical Skills

• Company Client Relationship Handling Skills

• IQ – EQ Balance

• Flexible

• Fast Learner

• Managing Risks

While working with clients I have developed management skills while I also looked into various cultures, communication and leadership styles which helped me in learning about dealing with people. I am able to manage, hire, and train people and volunteers at the organization. I learnt making people work and hiring right people on the basis of job requirements and interviewee’s ability. I have also planned human resource plan for events.



Contact this candidate