Human Resources Data Entry

BRANDON BUSCHE

Lexington, KY · 859-***-****

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EXPERIENCE

JUNE 2021 – SEPTEMBER 2023

FINANCIAL AID ANALYST SPECIALIST

ROBERT HALF INTERNATIONAL

●Enter paperwork into an electronic system by data entry

●Interact with supervisory staff to communicate quality issues and improve quality issues to an acceptable level Document and communicate defects on products to lead personnel and supervisors

●Receive/Place inbound/outbound telephone calls to perform intake duties with applicants to obtain financial documentation for review

●Deliver completed files to staff members for payment Assist in financial and case analysis

●Make necessary updates to records with new information; remove or archive any records that are obsolete

●Maintain and update customer files to ensure data integrity

MARCH 2004 – June 2021

HUMAN RESOURCES MANAGER/SENIOR OPERATIONS MANAGER /CALL CENTER TEAM LEAD

PREMIER VIP

●Oversaw budgets and any changes in budgets

●Took care of inventory checks and stock control

●Making sure that all safety regulations and other company policies are followed

●Oversaw the company’s operations and implement strategies to streamline the workflow

●Coordinating different departments to ensure high levels of productivity

●Oversaw a team of 40 within a call center environment to achieve metrics and goals.

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