Customer Service Representative
Resume:
Kyra A. Newman
Manassas, VA ***10
ad0num@r.postjobfree.com
Education
●University of Mary Washington Fredericksburg, VA 22401
Business Administration Major- Accounting
Graduated May 2022
●King George High School King George, VA 22485
3.875 GPA
Graduated May 2018
Work Experience
●Manassas City Public Schools, Finance Intern
8700 Centreville Rd, Manassas, VA 20110
*Thoroughly reviewed the VPPA guidelines to construct a detailed handbook for the schools’ bookkeepers to reference
*Imported insurance certifications into MUNIS, to ensure all insurances were current and accurate
*Created excel spreadsheets and cleaned the current ones that were being used to better format and removed data that is no longer useful
*Met with supervisor to dissect bid proposals for new equipment
●City Tavern, Waitress/ Bartender
9550 Center St, Manassas, VA 20110
Waitress
*Greet and serve customers, manage tables and guest interactions, prepare and serve food and beverages, process payments, clean and set dining area
Bartender
*Served bar food and alcoholic beverages including craft beer, wine and custom cocktails to the patrons
*Studied and memorized popular cocktails, local beer and wines in order to give proper recommendations to guests
*Maintained a clean and tidy bar area by constantly wiping down surfaces, loading and unloading dishes and refilling fresh ingredients
*Coordinated with my coworkers to maintain a safe environment by regulating alcohol consumption and de-escalating conflicts
April 2019-Present
●Dunkin Donuts, Customer Service Representative
5231 James Madison Pkwy, King George,VA 22485
*Prepared and served food and beverages, processed payments, organized inventory,
managed customer interactions, cleaned and sanitized work spaces, handled important financial transactions
September 2017-February 2018
●Domino’s Pizza, Customer Service Representative
7959 Kings Hwy Unit A, King George, VA 22485
*Greeted customers, answered phones and placed orders, prepared food,handled payment transactions, completed inventory and stocking duties, cleaned and organized front counter, kitchen, and storage
July 2017-September 2017
Skills/ Certifications
●Financial Literacy Certification- W!SE
●National Honor Society Member 2016-2018
●Advanced Excel Skills
●Advanced Access Skills
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