Anastasiya Kot

Experienced business/administration employee eager to contribute to team

success through hard work, attention to detail, and organizational skills. 12646 SE 42nd St

Bellevue, WA 98006

425-***-****

ad0nu0@r.postjobfree.com

EXPERIENCE

Grand Kyiv Ballet, Bellevue, WA —Project Coordinator MAY 2023 - PRESENT

● Organizes and oversees multiple touring projects.

● Takes lead in communication between theater organizations and sta personnel.

● Facilitates and monitors the development of new projects and contracts

● Coordinates multiple schedules and calendars.

● Organizes and prepares business documentation while prioritizing quality control and attention to detail.

● Works with limited supervision as a self-starter to capitalize on company time and resources.

Northwest Pro Cleaning, Bellevue, WA— General Business Manager

JUL 2022 - PRESENT

● Directs daily administrative operations for business needs.

● Delivers exceptional customer service while addressing concerns and generating solutions in a timely manner.

● Oversees the companies’ social media and marketing presence via Facebook, Instagram, and TikTok.

● Manages and organizes client communication, schedules, and invoices, in order to build strong consumer relations.

● Prepares various reports on data analytics for the company in order to become more e cient in gathering feedback and planning solutions.

Red Chili Wok, Bellevue, WA — Customer Service Shift Lead NOV 2017 - JUNE 2023

● Accommodated customers with an engaging and welcoming attitude to ensure a satisfactory experience.

● Provided friendly and professional customer service

● Assisted guests with any concerns and questions, helping to resolve any issues e ciently.

● Delegated unresolved customer grievances, prioritizing the customers’ experience

● Resolved customers’ service or billing complaints by performing activities such as exchanging merchandise, EDUCATION

The University of

Washington, Bothell—

Business Administration with a

concentration in Marketing

September 2021 - June 2023

Bellevue College, Bellevue —

Business Administration

September 2018 - June 2021

SKILLS

● Business management

● Excellent organization skills

and attention to detail

● MS O ce, Excel, and Word

Proficiency

● Adobe Creative Cloud

Proficiency (After E ects,

Premiere, Lightroom)

● Proficient in Russian and

Spanish

● Creative problem-solving

● Collaborates well in a team

environment

● Flexible and adapts well to

changes

● Customer-focused service

AWARDS

Dean’s List at the University of

Washington

National Honors Society

refunding money, or adjusting bills.

● Managed and organized host station and phone system to increase e ciency, saving the company more time as well as providing customers with a more personal and consistent experience.

● Trained 10+ new employees on business operations and routines making transitions during personnel changes more seamless.

Contact this candidate