Suneetha Ghanta

E-mail: ad0nqp@r.postjobfree.com Phone: 346-***-****©

SUMMARY:

13+ years of experience in Software Testing with proven expertise in different skills and implementation of test strategies, test plans, test cases, and test procedures on complex ERP (Oracle eBS, Oracle Cloud/Fusion, RMCS, Fusion TAX, SAP Ariba. HCM), CRM (Siebel, Salesforce), Service Max, ServiceNow and CPQ applications.

Key Strengths:

Excellent QA experience in Highly transactional and large integrated enterprise applications

Experience in testing Banking, Financial, Insurance, Legal, Utilities, Retail, Healthcare and Oil & Gas applications

Experience in QA full life cycles in ERP implementations and Upgrade projects.

Excellent experience in testing SAP Ariba buying and Invoicing, Contract Management, Sourcing, Catalogs, Ariba integrations, EDI file integrations with SAP and Ariba Network.

Excellent experience in testing ERP (Oracle, SAP), CRM Based (Siebel, Salesforce), ServiceMax and CPQ applications.

Expertise in testing large enterprise Supply Chain, Financial, CRM, CPQ (Configure Price Quote) implementations.

Expertise in testing Procure to Pay(P2P), Order to Cash(O2C), Acquire to retire business processes.

Excellent QA experience with Oracle EBS modules Supply Chain – Order Management (OM), Inventory (INV), Purchasing (PO), Warehouse Management (WMS), I-Procurement, Sourcing and Financials modules including General Ledger, Intercompany accounting, Account Payable (AP), Account Receivables (AR), Fixed Asset (FA), Cash Management (CM), Project Accounting (PA) and System Administrator (Sys Admin).

Experience in Salesforce.com CRM applications both in classic and lightening versions, mainly with Leads, Contacts, Accounts, Cases, Campaigns, Opportunities, Orders and Services entities in Service & Sales applications.

Expertise in Salesforce Sales cloud and Service Cloud.

Experience in Oracle Enterprise Asset Management (eAM), Work and Asset Management (WAM), PBCS, Taleo and HCM modules.

Worked on HCM Cloud functionalities including Core HCM, LMS, Performance management, recruitment, Payroll modules.

Expertise in preparing Test Estimations, Scope and Strategy, testing approaches, practices and techniques, Test Summary, Test Metrics documents and managing all aspects of test management.

Experience in analyze and understand requirements and writing Test Strategy to adequately covering the requirements, Test Plans, Test Scenarios, defining Test Cases, developing, and maintain test scripts, analyzing bugs, interacting with team members in fixing the Errors.

Excellent Knowledge in Quality Assurance Testing Procedures and have excellent skills in understanding the application and preparing test scripts for unit testing, integration (interface testing) testing, regression, SIT, End to End testing and user acceptance testing (UAT) across multiple systems.

Experience with REST API/Web Service testing

Strong Knowledge of the Software Development Life Cycle (SDLC) and methodologies (Agile, waterfall, V-model), and ensure Quality Assurance Control.

Experience in defining appropriate testing tasks during release, managing test environments and test data

Solid experience of AGILE Methodologies and Scrum processes

Solid experience of Defect/Test Management tools like JIRA, Microfocus ALM, Microsoft Test Manager

Confident, self-motivated achiever with good work ethics and positive attitude.

Excellent analytical, multi-tasking, problem-solving, time-management and communication skills.

PROFESSIONAL EXPERIENCE:

Johnson Controls (JCI), Remote Mar 2023 – Sep 2023

Oracle Fusion Test Lead

Responsibilities:

Onsite-offshore coordination and Lead for Sales force, Service Max and Oracle Fusion Testing solutions.

Prepare Test plan and organize testing activities, coordinating testing cycles for the releases.

Work with developers and business users to define testable user stories, especially acceptance criteria.

Guiding test teams to create and execute test scenarios.

Review Test Scenarios, Test Cases, Test data prepared and identify scenarios and supporting CRP(SIT) and UAT.

Coordinate with different teams to ensure testing is on track and quality is met.

Validating OIC integrations between Salesforce CRM and Oracle Financials to ensure data synchronization for E2E business processes.

Responsible for Testing E2E solution developed for Order to Cash solution on integrated financial systems.

Developing UAT plans and validating them with business.

Conduct defect triage, tracking and get business signoff for the Test scenarios.

Environment/Tools: Oracle Fusion financials, OIC Services, Salesforce, CPQ, Service Max, API, Informatica, Azure DevOps, SharePoint

S&P Global, Remote Jun 2021 – Feb 2023

Oracle Fusion QA Lead

Responsibilities:

Onsite-offshore coordination and SME for Sales force Sales Cloud, CPQ, and Oracle Fusion Financial, Revenue Management (RMCS) and Indirect Tax solution.

Develop, maintain test scripts for Oracle Financial- especially Order to Cash (Oracle), Source to pay (SAP Ariba) business processes, Billing, Pricing, Products Integration, General Ledger, Intercompany accounting, and Tax Modules

Prepare Test plan and organize testing activities, coordinating testing cycles for the releases.

Work with developers and business users to define testable user stories, especially acceptance criteria.

Collaborating within the teams, working in pairs with developers and other team members in AGILE development environment.

Testing Informatica and OIC integrations for Salesforce CRM and Billing systems with Oracle Financials to ensure data synchronization for E2E business processes.

Responsible for Testing E2E solution developed for OTC and S2P solution on integrated financial systems.

Test import of Ariba invoices (OK2Pay Files) from the SAP Ariba system into Oracle ERP

Create and posting journals, validating intercompany accounting, running and validating reports.

Validating Tax configurations, Tax Rates, Tax codes, Regimes for US and international Indirect taxes.

Validating local VAT taxes, reverse charges applied, foreign VAT applied or No VAT for international supplies of B2B.

Identify scenarios, prepare data and supporting business in CRP and UAT.

Developing UAT plans and validating them with business.

Conduct defect triage, tracking and get business signoff for the Test scenarios.

Environment/Tools: Oracle Fusion financials, OIC, Salesforce, CPQ, Zuora, Ariba, Oracle RMCS, Informatica, TOAD, API, Micro Focus ALM, Azure DevOps, Jenkins

Salesforce.com, Remote Aug 2020 – May 2021

Oracle Financials QA Lead

Involved in SIT, E2E testing and supporting UAT for MuleSoft product and business process integration with Salesforce and Oracle financial application.

Collaborating within the teams, developers, and other team members in AGILE development environment.

Worked with developers and business users to define testable user stories, especially acceptance criteria.

Review functional requirements in each system and sub-system-level and translate them into scenarios/tests cases.

Responsible for Testing the Oracle Financial business flows, Revenue Management system, integrations, backend processes for modules: AR, Revenue Management, GL and Local Accounting.

Provide estimates for tasks and prepare test data for different scenarios coordinating with different teams.

Executes tests and document test results and issues and produces reports and test processes.

Writing SQL queries for data validation and testing integration through middleware.

Participate in Triage meetings and address defects and provide defect status to QA Manager

Environment/Tools: Windows 10, Salesforce CRM, CPQ, Zuora RMS (RevPro), SQL, Oracle Financials, MuleSoft, ALM, Jira Confluence Share Point

Starbucks Coffee Company, Seattle, WA Oct 2019 – Jul 2020

Oracle ERP QA Analyst

Responsibilities:

Involved in testing and supporting UAT for Source to pay solution implementation.

Manage Testing Team and provide test services to the program including test planning, specification, development, execution, and defect management activities.

Prepared scope and strategy of testing organizing and coordinating testing cycles for the releases.

Collaborating within the teams, working in pairs with developers and other team members in AGILE development environment.

Review requirements in system and sub-system-level and translate them into scenarios/tests cases.

Test mappings out of box integration and import of Ariba invoices (OK2Pay Files) from the SAP Ariba system into Oracle ERP.

Worked on Purchase Requisition with Catalog, Non-Catalog, Punchout Catalog, Contract Based requisitions, PO, Order confirmations, ASN, Catalog Management, Supplier Enablement

Invoice of type PO Flip, Non-PO, Contract Invoicing, and CSV, Paper invoice through ICS and Invoice Exceptions.

Worked on scenarios related to Ariba Contract Compliance: Hierarchical types, Contract types, Release and No Release Contracts, Receivable, Invoiceable Contracts, Amount & Quantity based Contracts.

Thorough knowledge in Paper invoice conversion (ICS) process and Online Document Center (ODC) exception handling.

Experience in Ariba API to integrate with Oracle ERP

Responsible for Testing the Oracle Financial business flows, integrations, backend processes for Oracle e-Business Suite.

Responsible for Functional, System, Regression, End to End and User acceptance testing.

Planned and drive Defect triaging and defect management.

Environment/Tools: Windows 10, SAP Ariba, Supply Chain, Oracle Apps R12 Financials, PL/SQL, EDI, Micro Focus-ALM, Web Services, S XML, Share Point

Norton Rose Fulbright, Houston, TX Sep 2018 – Sep 2019

Sr QA Analyst

Responsibilities:

Coordinated and Supported the Global IT QA Manager in all QA projects for a largescale enterprise legal application implemented using procurement and order management and its integrated systems.

Analyzed the test scope and Identifying Use Cases and functionalities of the systems for functional testing.

Worked with product owners and business users to define testable user stories, especially acceptance criteria.

Responsible for Functional, System, Regression, End to End and User acceptance testing.

Prepared test scripts and maintained test artifacts in HP ALM for planning, execution, and defect tracking.

Planned and drive Defect triaging and defect management.

Maintained Progress Report of team members for update on individual work during testing.

Coordinated and assisted Project Manager in status reporting and project milestone tracking.

Provided support for business in User Acceptance Testing (UAT).

Prepared status report and communicated the status to the customer.

Prepared test summary exit report at the end of the testing.

Environment/Tools: Windows 10, EDI, HP-ALM, Web Services, SQL, Share Point

S&P Global, NYC, NY Feb 2018 – Aug 2018

QA Lead

Responsibilities:

Onsite-offshore coordination and SME for Sales force Sales Cloud, CPQ, and Service Cloud and Oracle Financial applications.

Design and develop, maintain test scripts for Oracle Financial- especially Order to Cash business processes, Billing, Pricing, Products Integration Modules

Prepare scope and strategy of testing organizing and coordinating testing cycles for the releases.

Work with developers and business users to define testable user stories, especially acceptance criteria.

Collaborating within the teams, working in pairs with developers and other team members in AGILE development environment.

Testing integration, End-to-End scenarios for Opportunity to Quote, Order to Renewal and Invoice to Cash cycles.

Worked on Zoura for Salesforce application designed to automate billing, commerce, finance operations and workbooks for large quotes.

Testing and Validating all RICEW objects and test scripts with respect to the Documentation of BR100 and Functional design Document MD50.

Responsible for Testing the Oracle Financial business flows, worked on financial modules: AP, AR, GL, CM in Oracle e-Business Suite.

Providing support for business in User Acceptance Testing (UAT).

Plan and drive Defect triaging and defect management

Maintained Progress Report of team members for update on individual work during testing.

Defining appropriate testing tasks and test data during release

Preparing daily and weekly status report and communicating the status to the customer.

Environment/Tools: Windows 7, Oracle financials, Salesforce, Sales cloud, CPQ, Zuora for Salesforce, REST API, Postman, JSON, XML, ETL, Web Services, PL/SQL, TOAD, HP ALM, VSTS

VERITAS, Mountain View, CA Jun 2017 – Jan 2018

Oracle eBS QA Lead

Responsibilities:

Onsite-offshore coordination, testing and SME for Salesforce Sales cloud, Sales Cloud, CPQ and Oracle applications.

Engage with the Veritas business users of the CRM and Oracle ERP applications.

Identify test scenarios and cases that need to be changes, added, or removed.

Testing Salesforce objects and functionalities related to Accounts, Leads, Opportunities, Quotes, Subscriptions, Amendments, Renewals, Products and Pricing structure.

Testing IBM Sterling forms for order creation

Testing Case Management process including case creation, Assignment Rules, Auto Response and Escalation Rules.

Regression and E2E Testing for Service contracts, Rejection, Installment billing, Multiple PO, Product type, EFLEX, OM other business process for different order types of Standards, Return, Trial, Internal

Perform batch testing or ETL testing that involves Batch process, API testing and validation.

Supported the extraction, transformation and load process (ETL) from the legacy systems using Informatica.

Analyze and understand the ETL workflows developed and validated data, ETL mapping rules using Informatica.

Develop and execute detailed ETL related functional, performance, integration and regression test cases, and documentation.

Prepare and Execute test cases under scope.

Collate test execution reports and provide status to Veritas business users.

Triage defects and provide defect status to QA Manager and Veritas business users.

Environment/Tools: Windows 7, Salesforce CRM, CPQ, Oracle Financials, PL/SQL, ETL, REST API, Postman, TOAD, HP ALM

NEORSD (Utilities), Cleveland, OH Jan 2016 – May 2017

Oracle eBS QA Lead

Responsibilities:

Onsite-offshore coordination, automation and SME for Oracle financials, SCM, CC&B, WAM (Work Order Asset Management), PBCS and HCM Applications on cloud environment.

Prepare scope and strategy of testing and automation test plan and organizing and coordinating testing cycles for system testing and UAT.

Interacted with the Business, analyzed existing business practice and prepared test scripts based on the business requirement document and identified Gaps.

Developed and Executed Test Scripts for the testing cycle for Order to Cash and Procure to pay processes.

Developed scripts and automating the individual modules in Oracle financials and SCM, WAM (Work Order Asset Management), Planning and Budgeting Cloud Service (PBCS), Core HR and Payroll modules.

Worked on HCM Cloud functionalities including Core HR, Payroll and interfaces with financials

Maintained Progress Report of team members for update on individual work during testing.

Preparing daily and weekly status report and communicating the status to the customer.

Prepare Test summary report at the end of testing.

Environment/Tools: Windows 7, Oracle financials, Procurement, SQL, SCM, HCM Cloud, Payroll, WAM, PBCS, TOAD, HP ALM

Houston ISD, Houston, TX Jun 2015 – Dec 2015

Sr. QA Analyst

Responsibilities:

Working with developers and business users to define testable user stories, especially acceptance criteria for the application designed for school districts MFCS – eSHARS (Medicaid Finance and Consulting Services – School health and Related Services to receive the Federal Financial Participation Percentage of reimbursement for health services delivered to children with disabilities and special education who are Medicaid eligible

Executing the test cases and reporting bugs in JIRA and tracking the status.

Performs integration, backend data validation, usability, end to end system testing and regression testing.

Provide support activities to our internal support organization as it relates to Bugs or Post-Deployment Issues

Formatting student files and uploading student information (SIS) in the production and fixing the data errors on daily basis.

Executes data validation process using SQL and ETL tools.

Writes SQL to validate ETL processes and BI reports.

Assist Project Manager in status reporting and project milestone tracking.

Tracks and distributes testing results, status, and metrics to the project team.

Assists in the planning and facilitation of User Acceptance Testing

Testing issues in production environment and provide post-implementation support.

Worked on Zen desk for Salesforce to log and Fix customer cases.

Environment/Tools: Windows7, SQL, TFS, GitHub, JIRA, HL 7, EDI, X12, HIPAA, C#, Salesforce, Azure DevOps

Tech Mahindra (Americas), Houston, TX Apr 2011 – May 2015

EBS QA Lead

Responsibilities:

Onsite-offshore coordination and QA, Application support for various web and ERP with Siebel CRM, Salesforce and Oracle EBS Applications.

QA support for various web and ERP with Siebel CRM, and Oracle Applications.

Collaborating within the teams, working in pairs with developers and worked in AGILE environment and participated in scrum and sprint meetings.

Testing functionalities in Siebel CRM (Billing and Order Management) application which includes Customer Account Creation and Administration, Contract Administration, Creation and Managing the Work orders, advanced pricing (Revenue Management, Price book, List prices, agreements, and customer discounts) and Invoice Creation, Tracking. Also worked on E2E integrations with other systems.

Worked on ServiceMax objects like accounts, Products, Assets, Location, Installed Products, Service Contracts, Part Orders, Scheduling, Work Orders, Cases and Service Invoices.

Worked with ServiceMax integrations with Salesforce and supporting activities like data loading, creating reports.

Attending defect meetings for update on defects from development team and retesting of bug fix. Worked with developers to fix defects found in the functionality of the application.

Testing individual modules EAM (Enterprise Asset Management), worked on financial modules: AP, AR, GL, CM, FA, PA and SCM modules: PO, INV, i-Procurement in Oracle e-Business Suite and HRMS.

Worked on Service Now application for incident management.

Prepare Test summary report at the end of testing.

Environment/Tools: Windows XP, Citrix, Oracle Apps R12 Financials, SQL, Siebel, Salesforce, Service Max, ServiceNow, TOAD, HP-ALM, ETL, QTP, Web Services, SOAP UI, Informatica 8.1 (Workflow Manager, and Workflow Monitor), Share Point.

Tech Mahindra, India Oct 2009 to Mar 2011

Sr QA Analyst

Responsibilities:

Part of TCOE and assisting the QA teams in accomplishing their tasks as per the deadlines.

Interacting with subject matter experts to learn more about requirements and actively involved in the requirements gathering sessions.

Understanding the Requirements

Understanding regulations and verifying the requirements as per the standards.

Identify the Gap between the Requirement and the accelerator Components.

Interacting with the SME on daily basis

Customizing the existing Components

Creating Application areas, Object repositories and mapping object repositories to Application areas.

Creating new Business components and Business process tests.

Executing the Business Process Tests

Fixed the defects raised by the SME Team.

Preparing the test metrics.

Environment/Tools: Windows XP, Citrix, Banking, Insurance, HealthCare, Oracle Financials, Accelerator Kit, BPT, OATS, HP-QC.

ACADEMIC QUALIFICATIONS:

Bachelor of Mechanical Engineering from India.

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