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Information Technology Business Analyst

Pittsburgh, PA
October 27, 2023

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Phone: 646-***-****

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Git: Professional Summary:

CSPO-certified Product Owner with 15+ Years of experience in the Software and Information technology field experienced with Omni Channel Commerce, Business Analytics in retail domains.

Proficient in market research, finding trend analysis to develop go-to-market strategies using Business Intelligence Applications, Data Analysis and Data Science Methodologies Looking for challenging opportunities to enhance and experiment with my skills and explore new learnings.

Core Competence:

Worked as a Product Owner \ SME \ Business Analyst for the top most ecommerce companies on Oracle eCommerce Suite.

Created and took part in product roadmap and product portfolio for low and high scaled ecommerce application implementation.

Capturing business requirements, converting them to use cases, user stories to the Eco System

Led the business requirements management, product backlog, data modeling, use case modeling based on the project type and life cycle (Agile, RUP, Water Fall)

Captured the requirements for responsive design, Mobile App, integration systems, like payment gateways, order management, user reviews and marketing as well as web analytics systems.

Worked with large alternate payment integrations like PayPal, Klarna, Bill Me Later

Worked on capturing digital analytic requirements such as Promote branding via social media, Customer loyalty program, Adobe Tag Management (Tealium), Rich Relevancy, SEO, Google Analytics and Affiliate management.

Experience in conducting JAD sessions, customer interviews, workshops.

Skilled at performing Gap analysis, Risk analysis, and Cost/Benefit analysis, along with good knowledge of process workflow tools and techniques.

Provided insights to business teams by creating various reports.

Led and worked with teams to examine and solve business problems by analyzing the needs of clients and helping them to achieve their business goals.

Improved the process of creating business processes documents, user training materials, training the team’s according to the client’s business operations.

Proven record with projects done in my master’s degree with variety of Data Science Analysis and Methods across domains like Retail, Sports media, Environmental, Health projects.

Managed and worked with large data sets for statistical analysis (predictive analytics)

Well versed with data models, algorithms, and data management. Educational Qualification( Reverse in Chronological Order):

Master of Science in Applied Data Science from Syracuse University in 2022 Page 2 of 2

Bachelor of Technology in Electronics & Instrumentation from Nagarjuna University in 2002

Technical Expertise:

Modeling Tools UML, MS-Visio, Rational Rose

Utilities MS Office Suite, MS Project

Databases SQL, MongoDB

Project /Defect Tracking Tools JIRA, Confluence, HPQC, Bugzilla Languages C, C++, Java, COBOL, Python(NumPy, Pandas), R, Framework, CMS Oracle eCommerce Suite, Endeca

Other SEO, Time Series Analysis, Customer Segmentation, Google Analytics, Data Visualization, MLOps

Work Experience:

Employed as Business Analyst at Professional Access DCS- A Division of Zensar 09/2014

– 05/2018 at United States

o Clients with American Eagle, Toys “R” Us, Michael Kors

Worked as Business Analyst at Professional Access S/w Development Pvt. Ltd from 01/2011- 04/2014 at Bangalore

o Clients with The Foschini Group (South Africa), Dialog (Sri Lanka), NYCO


o Product Design and Accelerator at Professional Access o Sam’s club USA

Account Lead/ Program QC/Test Analyst at Professional Access S/w Development Pvt. Ltd from 05/2006- Till 06/2010 at Bangalore

As Business Analyst

o Sam’s Club USA

o Wal Mart Chile

Account Lead

o Best Buy

o Other works with Office Max, Sephora, Coke Rewards, Anthropologie

Worked as Sr. Associate with Goldman Sachs International from 08/2005 to 05/2006 at Bangalore.

Worked with Larsen & Toubro InfoTech Limited India as Test Engineer from 10/2002 to 07/2005 at Bangalore.

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