Profile Summary:
Over Eight years of experience in IT Network & Security with specialization in SD-WAN, Cisco Routing & Switching, Cisco ASA Firewall, FortiGate Firewalls, FortSwitches, Forti APs, Palo Alto Firewall, F5 BIGIP LTM, IT Security, Wireless Infrastructure, Data Center Management and BTS Commissioning
More than Two years of experience in Telecom Industry
More than Two years of experience in Customer Service Industries
Core Competency
SD-WAN
Routing Technology
Switching Technology
Firewall & IT Security
Wireless Controllers & Wireless Access Points
F5 BIG-IP LTM
Data Center Technology
Network Management tools
Disaster recovery planning and implementation
Incident Management
Project Management and implementation
Migration and Integration of 3rd party sites
Analyzing issues and providing resolution
Network & Security Solutions
Standardization of technology and configuration
Process documentation and product training
ITSM & ITIL
Academics:
Degree
University
Bachelor of Technology (Electronics & Communication)
Adhiyamaan Engineering College, Anna University
HSC
AHSEC Board
HSLC
SEBA Board
Trainings Completed:
1.FortiGate 60F, 100E, 600E & 1100E
FortiGate firewall and features
IPv4 Policies
Central SNAT
SD-WAN Rules
2.Tunnel Technology using DMVPN
DYNAMIC MULTIPOINT VPN (DMVPN) FUNDAMENTALS
Routing with DMVPN
DMVPN Phases
IPSec+GRE versus DMVPN
SSL VPN
Configuration Changes
3.Cisco ASA Firewall
Cisco ASA Features, NATs and ACLs
Zone Based Policy Firewall & Modular Policy
Switch Security and IP Source Guard
Application and Infrastructure Security
Threats, Vulnerability Analysis, and Mitigation
4.F5 BIG-IP LTM
BIG-IP licensing, provisioning, and network configuration
Using dynamic load balancing methods
Processing traffic with virtual servers
Configuring high availability
Customizing application delivery with iRules
5.Aruba Networks Wireless LAN Controllers & Access Points
Planning & Designing WLAN Technologies
Security & Identity Management
WLAN media and application services
Autonomous Deployment Model & BYOD
Unified Deployment Model (Centralized & Converged)
6.ITIL and ITSM
Understanding the need of standards and process
Implementing standard and process on IT business
Technical Skills:
Routing Technology
Configuration, implementation and troubleshooting of various WAN topologies
Good hands-on experience and troubleshooting experience on FortiGate 100E and 600E, Cisco Nexus 7K, 5K and FEX, ISR G1 & G2, ASR & VXR routers
Good knowledge on Routing Protocols such as OSPF, RIP, EIGRP, BGP, IP Multicast Routing, Policy Based Routing, DMVPN, Next Gen Routing
Good knowledge on WAN Protocols such as Leased line, DSL, ISDN, PPP, Frame Relay, HDLC, MPLS
Good knowledge on configuring and troubleshooting on tunneling technologies such IPsec, GRE & mGRE
In-depth knowledge and hands-on experience in ISP Routing Policies like MPLS based L2 & L3 VPN, VRF Lite and various Network Architectures
Extensive experience in dealing with Vendors for MPLS/DSL installations
Hands on experience on Quality of Services technology
Configured connectivity monitoring technology on Cisco devices e.g. IP SLA
Good knowledge and exposure on HSRP, VRRP, GLBP
Good Knowledge on various types of route filtering mechanism using various ACLs, Distribute-list, Prefix-list
Configuration of Cisco Routers 1800/2800/3600/7200 Series, Cisco ASR Routers, ISR 4331 & 4431
Switching Technology
Configuration, implementation and troubleshooting of LAN topologies
Good Knowledge on switching protocols such as Fortilink, VLAN, VTP, STP, RSTP, MST, PVSTP & PVSTP+, Inter-Vlan Routing, Private VLAN, Ether Channels, Cisco Hybrid & CAT-OS, Native and Modular IOS, NX-OS, vPC, VXLAN
FortSwitch 248E, Cisco Switches 2900/ 3000/4000/6500 Series, Cisco Nexus 7K, 5K and FEX
Firewall & IT Security
Good hands-on experience and troubleshooting experience on FortiGate 100E and 600E, Palo Alto, Cisco ASA 5505, 5510/5512X, 5525, 5545 and 5585
Good Knowledge on various types of NAT technologies
Configuring RADIUS or TACACS+ & AAA authentication on Cisco ASA firewalls
Good knowledge of design and installation of Cisco ASA and FortiGate firewall as per requirement
Good knowledge of implementation of object groups, services and ports on FortiGate, Palo Alto and Cisco ASA Firewalls
Configured Firewall logging & packet capture, DMZs and related security policies and monitoring
Configuration of multiple context, different type of Failover on Cisco ASA
Configure and Troubleshoot SSL VPN issue
Wireless Controllers & Wireless Access Points
Extensive knowledge of Wireless infrastructure like WLAN Controllers, WAPs, 20 - 802.1x & EAP, PEAP, EAP-TLS, WPA-2
Extensive knowledge of architecture & implementation of BYOD and Guest Wireless Network
Extensive hands-on experience working on Aruba Networks ClearPass product
Motorola and Aruba Networks Wireless Products
Configure and deploy several models of Fortinet, Aruba and Motorola devices
Design and implement Wi-Fi network based on heat map
F5 BIG-IP LTM
Installed and Configured F5 BIG-IP LTM load balancer for WebLogic farm for SSL
Configuration of BIG IP 3900, Viprion 2400
Configuration of VIPs, Pools and Nodes
Upgrade software images of F5 BIG IPs
Configuration of F5 BIG IP 4000 series Enterprise Manager
Good knowledge of SSL Offload, Sticky connection, Client & Server SSL
Data Center Technology
Good hands-on experience and troubleshooting experience on Cisco Nexus 7K, 5K 6K
Deploy and configure Single homed & dual homed FEX
Good knowledge of vPC, VDC, VSS, FCoE, OTV & Cisco FabricPath
Good understanding of leaf & spine topology
Network Management tools
Preparation of network design using Microsoft Visio post reviewing the existing topology.
Good knowledge on various network tools such as HP NNMI, HP NA, Solarwinds, MS Visio
Basic knowledge and understanding of Unix and Python scripting language
Good knowledge on various monitoring tools such as Entuity, Solarwinds, Traverse, MRTG, HP-NA, HP NNMi
Worked on Remedy ticketing tool
Good knowledge on processes such as ITSM & ITIL
SCADA Technology :
Define and improve internal procedures to manage the systems maintenance within the company guidelines and compliance framework
Perform detailed problem analysis on critical incidents to prevent reoccurring issues and improve resolution time
Complete SCADA assessments, develop SCADA Master Plans, and develop control system design documents. Program, test, and commission control systems
Technical management, planning and controlling of one’s own engineering work packages
Coordination of SCADA system service delivery (troubleshooting, development, upgrades and training) with operations and other automation groups
Configure network path for Fire Rover, PLC, HMI and other SCADA related devices in order to have the SCADA communication run smoothly internally and externally as per the requirement.
Experience Snapshot:
Employer
Designation
Employment Period
Microland Ltd
Assoc. Manager - Technology
Jan 2014 - Present
Unisys
Service Support Representative
June 2012 to Dec 2013
Infotech Solution
BTS Engineer
July 2009 to Dec 2011
Aditya Birla Minacs
Associate
Apr 2008-June 2009
Projects & Assignments:
Project : Onsite support / Lead – L2 Network Team
Company Name: Microland Ltd.
Customer Name: Bridgestone Americas / Waste Management Inc.
Location: Akron, Ohio, USA / Bangalore, Karnataka India
Duration: From Jan 2014 till date
Responsibilities:
Engaged in Client location (Bridgestone in Akron, Ohio) for managing the various sites in Akron such as Data Center, Research Lab, Polymer station and Tier Labs.
Leading L2 Network team of offshore
Responsible for delivering L2 network services to client
Maintain and build relationship with client to get the requirement/task and relay them to the team and help team to ensure delivery of services within stipulated time
Discussion with stakeholders to build SD-WAN project, CNG-SCADA, Recycle-SCADA sites of WM
Gather requirement from customers and stakeholders to decide on equipment at remote sites
Pre-configure all kind of devices in case failure of entire unit and assist team to swap out in data center
Troubleshoot complex data center issue involving compute and networking
Troubleshoot all hardware issues for all kind of networking devices at data center
Standardized all data center devices and remote site devices to WM standard config
Actively supported client during phases of design, implement and operation of Aruba Wireless Infrastructure
Troubleshoot SSL VPN issue
Actively involved with vendors to configure and troubleshoot network issues for Tier 0 and Tier 1 sites across US
Assist client’s tools team to install and operate Solarwinds, HP NNMi, Service-Now and Entuity
Coordinate with service providers, hardware vendors and business during the various phases to restore the services
Install and configure Fortinet gears at 1200+ sites for the SD-WAN project
Install and operate 700+ Motorola AP 6532 across US for one of the business unit of WM
Configure and troubleshoot VRFs for data center
Configure and troubleshoot below hardware and software:-
FortiGate 60F, 100E, 600E & 1100E
FortiSwitch 248E
FortiAP 421E, 224E and 222E
Cisco Nexus 7K,6K,5K and FEX using 40G ports
Cisco ASR 1004, Cisco 6500E (with 2T SUP)
Cisco ASA 5500-X Series Next-Generation Firewalls
Cisco WAE-7341 and 600 Series
IronPort M660 and S670
Motorola WLC RFS 7000, Motorola AP5131, 7131, 6532
Aruba WLC 3400, IAP, RAP, Aruba Clear Pass
BIGIP F5 LTM 3900 and Viprion 2200 and 2400
Network management using below tools
Solarwinds, HP NA & HP NNMi, Entuity, Traverse
PRTG
Remedy ITSM, Service-Now
SharePoint
Project : Service Desk Support for internal employees
Company Name: Unisys
Customer Name: Unilever
Location: Bangalore, Karnataka India
Duration: June 2012 to Dec 2013
Responsibilities:
Providing support to the Company’s Internal Employees with issues related to Windows XP, Windows 7 and other Office applications
Interact with different teams in order to resolve issues related to Network, Security and Servers
Project : BTS Commissioning
Company Name: Infotech Solution
Customer Name: Vodafone
Location: Guwahati, Assam India
Duration: From September 2012 till date
Responsibilities:
Commission the BTS of mobile towers
Establishing the MW link between two mobile towers
Project : Technical support for Apple products
Company Name: Aditya Birla Minacs
Customer Name: Apple Inc.
Location: Bangalore, Karnataka India
Duration: Apr 2008 - June 2009
Responsibilities:
Troubleshoot and resolve the issues that customers are facing with their iPods and iTunes
Sell Apple Care Protection Plan to the customers
NAME : Rupam Buragohain
Place : Akron, Ohio, USA