Little Rock, AR **210
Customer Service 5+years
Data Entry 30-35 wpm
Front Desk Clerk
Attention to Detail
Management Practices 4+ years
June 2014-July 2015 Patient Care/Family Member
July 2015- Feb. 2016 Maternity Leave
Auto Zone May 2008- current
Recruiting, staffing, new hire orientation.
Follow up training and development of new hires, and employee relations.
Administration of benefits, maintaining personnel records, and compliant with all state and
Provide support and coaching for members of management regarding HR matters.
Responsible for recognition initiatives, events and celebrations.
Delegates and ensures store merchandising tasks are completed in a timely manner
Conduct and review all opening and closing procedures, report discrepancies to District
Manager and Loss Prevention.
Provide performance counseling and distribute AutoZone Action Reviews when necessary.
Maintains a safe working environment while ensuring employees are implementing those
Assists with management of the Commercial Department to ensure commercial accounts are
serviced and deliveries are made as promised.
Pleasant Valley Living Center April 2000- May 2008
Certified Nursing Assistant
Provides patient comfort by utilizing resources and materials; transporting patients; answering
patients' call lights and requests.
Reporting observations of the patient to nursing supervisor.
Documents actions by completing forms, reports, logs, and records.
Serves and protects the hospital community by adhering to professional hospital hippy laws and
Policies and procedures, federal, state, and local requirements and standards.
Updates job knowledge by participating in educational opportunities.
Arkansas Department of Corrections July 1998- March 2000
Maintain a periodic patrol either inside or outside the institution to ensure the security and
integrity of the institution.
Monitor, supervise and screen inmate visitor traffic; monitor and observe traffic in and around
Instruct inmates and maintain control in areas such as the inmate food service area and
Observe for signs of disorder or tension and report such observations to a higher authority.
Counsel with inmates regarding institutional, domestic or emotional adjustment problems.
Maintain a record of equipment, supplies and other items.
Demonstrate proficiency in the use and care of firearms, restraint methods and equipment
Knowledge of communication and other electronic equipment.
Dermott High School/ Diploma 1994
Great Rivers Vocational Technical August 1997- June 1998
Diploma Secretarial Word Processing