Customer Service Data Entry

SUMMARY OF QUALIFICATIONS:

Excellent oral communication

Critical thinking

Attention to detail

Active listening and decision making

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Data entry

Keen ability to interact effectively at all levels

Punctual and dependable

Experience in Microsoft Office, Word and Excel

PROFESSIONAL EXPERIENCE

Green Life, Carrollton GA 03/22-Present

Responsible for cleaning and maintaining upkeep of multi-million dollar businesses and residential properties.

Supervise daily activities, develop and implement problem solving actions.

Professional development and provide guidance for future endeavors to promote business.

Analyze cost effectiveness of projects.

Provide structured inputs for cost and expenditure reports of independent job sites.

Carroll County Solid Waste, Carrollton Ga 09/2020-02/2022

Office Clerk/Receptionist

Issued daily and monthly reports.

Coordinated with delivery companies for delivery and removal of solid waste.

Prepared and issued billing reports

Maintain accounts payable for billing and payments.

Charter Communications, Carrollton Ga 12/2003-02/2004

Customer Service Representative 05/2008-05/2010

Assist customers with various cable plans available for purchase.

Maintained excellent communication and customer service skills.

Managed various customer complaints.

Assist customers with trouble shooting solutions.

Maintained a cash drawer, daily deposits and balanced accounts.

Carroll County Waste Management, Carrollton Ga 11/1995-03/1998

Codes Enforcement Office Assistant

Administratively supported the Directors of Planning and Development.

Conducted routine office support (E.g.: call taking, reporting, maintaining files and customer services)

Maintained and balanced funds received daily for office services.

WOMETCO Cable TV of Ga, Jonesboro Ga 10/1993-01/1995

Sales Representative

Responsible for internal sales of cable services.

Received, managed and provided solutions for customer complaints.

Maintained customer billing data, issued billing cycles and managed mail in bills and payments for processing.

EDUCATION / CERTIFICATION / DEVELOPMENT

Graduate of North Clayton High School 1981

AWARDS & HONORS

WOMETCO Company Top Customer Service Award (Multiple)

Recognized regularly for top sales for basic programs at WOMETCO

Charter Communications Top Sales Award (2X)

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