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Customer Service Head Chef

Location:
Pompano Beach, FL, 33060
Posted:
October 27, 2023

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Resume:

RP Ralph Paolella

Pompano Beach, FL ***** 786-***-**** ad0nn0@r.postjobfree.com

PROFESSIONAL

SUMMARY

Reliable Line Chef with exceptional food handling and cooking knowledge. Skills include food preparation, garnishing and serving. Follows recipes and directions from head chef. Friendly Line Chef with an energetic attitude and an excellent customer service record. Experienced in food storage, preparation and cooking. Excellent grasp of food handling procedures. Knowledge of preparing and presenting specialty food items for special occasions such as banquets, corporate events and weddings.

SKILLS Food Safety Knowledge

Food Handling Procedures

Chef Consultations

Standardized Recipes

Product Weighing and Labeling

Safe Work Practices

Customer Needs Assessments

Ordering and Receiving

Verify Food Quality

Food Stock and Supply

Management

Frying and Sautéing

Chef Support

Food Rotation

Cleanliness and Sanitation

WORK HISTORY LINE CHEF/RAW BAR SOUS CHEF 09/2022 to 03/2023 Blue Moon Fish Conpany Lauderdale By The Sea

Operated fryer and cooked meats on grill.

Complied with sanitation and nutrition regulations and safety standards. Assisted head chef in preparing and serving food.

Restocked food items throughout shift to provide head chef with proper ingredients for dishes.

PIZZA CHEF/LINE COOK 05/2022 to 08/2022

Bella Roma Coconut Creek, FL

Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

Created specialty pizzas to diversify menu and promote restaurant. Fostered positive working environment through effective communication and time management.

Prepared dough from scratch using old world recipe and added toppings, cheese, and sauce for unique pies.

Prepared raw materials for cooking by cutting vegetables and preparing dough.

Coached new workers on store policies, pizza making, and dough preparation.

Handled customer complaints professionally to prevent negative reviews or loss of business.

GENERAL MANAGER 09/2021 to 03/2022

Demon Cycles Pompano Beach, FL

Developed and implemented strategies to increase sales and profitability. Managed budget implementations, employee reviews, training, schedules, and contract negotiations, E Commerce Sales, as well as day to day routines

Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth. Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

GENERAL MANAGER 01/1980 to 05/2021

Brothers' Harrley-Davidson, Inc. Branford, CT

Developed and implemented strategies to increase sales and profit margins

Family owned and operated business for over 44 years. Experienced in all dealership departments- Sales Management, Custom motorcycle design, Parts and general merchandise Supervisor, Service Department Management.

Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and event coordinator.

Addressed Customer Service Concerns and coordinated charity events EDUCATION Bachelor Of Science Business Marketing 05/1996 Fairfield University, Fairfield, CT

Dean's List [Semester and Year]

Diploma 06/1992

Notre Dame High School, West Haven, CT

LANGUAGES English

Native or Bilingual

Italian

Limited Working



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