Management System Customer Service

Jenny M. Vargas

** ****** ***. **********, ** ***57

***********@***.***

Cel: 201-***-****

Qualifications

• 20 years’ experience as Customer service / EDI / Import / Export shipping / E-commerce /Logistics coordinator.

• Excellent at juggling multiple tasks and working under pressure.

• Being neat, reliable, greatly motivated and quick learner.

• Computer knowledge in Microsoft Office, Shopify, AMT, Blue Cherry/Warehouse management system, AS400.

• Read, Write and Speak Spanish.

Professional Experience

Multipet International, INC East Rutherford, NJ

Shipping Coordinator / EDI Coordinator 08/22 – 09/23

• Created UCC and shipping labels following customer requirements.

• TMS routing request as per customer orders.

• Send ASN’s as soon merchandise gets picked up.

• Created export documents, Commercial invoices.

• Invoice daily.

Victoria Classic New York North Bergen, NJ

Allocator 10/21 – 07/22

• Receive, allocate orders daily.

• Coordinated and processed purchase orders following customer specific requirements.

• Process Customer orders through EDI and ensure all documents were transmitted accordingly.

• Coordinate vendor compliance with 3rd party logistics.

• Created UCC and shipping labels.

• Route, coordinate with warehouse and ensure orders are ship within the cancellation dates. Public Clothing Company Carlstadt, NJ

Shipping Coordinator / Ecommerce fulfillment specialist 6/15 - 3/21

• Received and processed all EDI documents related to EDI orders,

• Coordinated and processed purchase orders following customer specific requirements.

• Web orders processing, upload orders, inventory, invoices.

• Created UCC and shipping labels. TMS routing request as per customer orders

• Reviewed inventory daily, worked with warehouse supervisor to resolve inventory discrepancies.

• Created export documents, Commercial invoices, Certificate of Origin, Certificate of Compliance.

• Applied for ITN.

Delco Apparel INC Harrison, NJ

Order Processing / Shipping Coordinator 03/14 - 05/15

• Web order processing, upload and download orders, invoices.

• Coordinated and processed orders following customer requirements.

• Created UCC and shipping labels, Send ASN’s as soon merchandise gets picked up. Entrac INC, Englewood. NJ

Export Shipping /Logistics Coordinator 07/13 – 11/13

• Follow up with vendors and received material into system.

• Coordinated and processed orders following customer requirements.

• Created shipping documents, Commercial invoices, Certificate of Origin, Certificate of Compliance

• Requested quotes for air and ocean shipments work with forwarding companies and arranged pickups. Junior Gallery LTD Secaucus, NJ

Shipping Coordinator 06/07 – 05/12

Public Clothing, INC. Carlstadt, NJ

Shipping Coordinator/ Customer Service 07/02 – 12/06 Distribution Solutions INC. Secaucus, NJ

Customer Service / Account Manager 03/99 – 06/02

Tommy Hilfiger. Secaucus, NJ

Import Administrator 06/95 – 12/98

Education:

Computer Science, associate degree

Ipsiproda Institute – Arequipa, Peru.

References: Available upon request.

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