DANO, Oxana Cassandra N.

Puntod Block * District 6 CDO

Cell phone #: 095********

Email Address: ad0nl1@r.postjobfree.com

Job Objective: To make use of my interpersonal skill to achieve goals of a company that focuses on costumer satisfaction and costumer experience.

Personal Data

Date of Birth: March 17, 2002 Place of Birth: Cagayan De Oro Civil Status: Single Citizenship: Filipino

Religion: Catholic

Height: 5 feet 3 inches

Weight: 56lbs

Father's Name: Wilson M. Dano Mother's Name: Ivy N. Dano Educational Background

Elementary

City Central School

2009-2015

Don Apolinar Velez St, Cagayan de Oro, 9000 Misamis Oriental High school

Miamis Oriental Comprehensive High School

2015-2019

Don Apolinar Velez St, Cagayan de Oro, 9000 Misamis Oriental Senior High School Lourdes College

2019-2021

Capistrano St, Cagayan De Oro, 9000 Misamis Oriental College

University of Science and Technology of Southern Philippines 2021-2022 C.M. Recto Avenue, Lapasan, Cagayan de Oro City 9000 Work Experience

June 12,2022 – Dec 15, 2022

Mcdonalds Crew (GEL)

Limketkai Center / Rosario Cres, Cagayan de Oro, 1800 Misamis Oriental Expertly handle guest concerns and know when it is appropriate to bring an issue to management Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app

Identifying potential areas of improvement and sharing these opportunities with management May 2, 2023 – Sep 5, 2023

Ubiquity call center agent

Limketkai Mall Module 2 BPO, 4th Floor, Limketkai Center Cagayan de Oro, 9000 Misamis Oriental, Philippines Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions