Inside Sales Representative

David Escalante

Plano, TX *****

*****************@***********.***

+1-469-***-****

Results-driven Inventory Manager with demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 3 years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to changing industry and company demands. Talented inside sales successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions.

Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Work Experience

Inside Sales

Longhorn Inc - Plano, TX

July 2020 to Present

· Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.

· Managed rentals and returns processes for diverse customers.

· Recorded information, shortages and discrepancies to keep records current and accurate.

· Verified incoming products and checked delivery totals to keep system records current and accurate.

· Implemented organizational systems to optimize product placement and operational productivity.

· Answered telephone calls/emails to offer pricing information and received orders.

· Finalized sales by completing payments and required paperwork.

· Utilized ERP Epicor to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.

· Set up new accounts, established customer credit and set up payment methods.

· Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.

· Quoted prices, credit terms and other bid specifications.

· Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

· Computerized office activities, maintained customer communications, and tracked records through delivery.

· Entered and maintained departmental records in company database. Counter Sales Representative

Locke Supply - Plano, TX

January 2020 to July 2020

· Stocked merchandise, clearly labeling items and arranging according to product number

· Maintained clean, organized and professional counter space with continuous upkeep.

· Answered customer questions about products and services, helped locate merchandise and promoted key items.

· Managed efficient cash register operations.

Education

High School Diploma

Richardson High School - Richardson, TX

August 2012 to May 2015

Skills

• Systems and software programs. Inventory counts Product and service sales. Shipping procedures understanding. Warehousing functions Order fulfillment. Inventory management. ERP and supply chain software. Bilingual Spanish. Relationship building and management. Loan and grant knowledge. Problem-Solving. (4 years)

• Inside sales

• Spanish

• English

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