Customer Service Amazon Fresh
Resume:
Josheehna Bryant
Bartlett, IL *****
**********@*****.***
Obtain a challenging career opportunity with a progressive organization that can benefit from my academic training, work experience and learning potential. Work Experience
Grocery Associate
Amazon Fresh
September 2020 to January 2021
Provided service of stocking and unstocking shelves. I also did grocery shopping to provide on time delivery of groceries to customers . Helped train fellow associates. Provided excellent customer service Santa’s Village Azoosment Park
April 2018 to January 2020
seasonal position
Provided excellent customer service to customers while also providing skills as a cashier General Labor
Replogle Globes - Broadview, IL
June 2010 to August 2010
seasonal position packed and unpacked boxes also did janitorial work there as well Receptionist/customer Service Rep
Village Of Maywood - Maywood, IL
June 2006 to August 2006
seasonal position
Preformed excellent customer service Great clerical/office support, and eager to work and influence others
Updated charts on a monthly basis along withe filing and coping . Sutherland Global service - (workAtHome)
Answered inbound calls and resolved customers issues Strong attention to small details and great organization skills. Ability to handle multiple projects and priorities in a professional and timely manner Consistency with processes and daily tasks
Self-starter and proactive approach in resolving problems and issues. Excellent oral and written communication skills
Ability to read, analyze and interpret general information and data Ability to interact with all levels of personnel. Treat all with dignity and respect. Open and receptive their needs.
Troubleshooting skills
Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions
Computer and internet skills
Understanding of the store’s training policies, practices and activities Knowledge of all online training courses
Understanding of adult learning styles
Knowledgeable of various retail industry’s training requirements Education
High school diploma
Triton College - River Grove, IL
2008 to 2009
Proviso East High School - Maywood, IL
2003 to 2007
Skills
• MS Excel
MS Word
MS PowerPoint
MS Internet Explorer
• Custodial Experience
• Clerical Experience
• Customer service
• Time management
• Computer literacy
• Typing
• Computer Skills
• Communication Skills
• Google Docs
• Microsoft Office
• Organizational Skills
• Microsoft Outlook
• Phone Etiquette
• English
• Windows
• VoIP
• Telemarketing
• Mac OS
• Customer support
• Data collection
• Customer retention
• Data entry
Certifications and Licenses
Food Handler Certification
Assessments
Work motivation — Proficient
August 2021
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
August 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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