Josheehna Bryant

Bartlett, IL *****

ad0ned@r.postjobfree.com

+1-224-***-****

Obtain a challenging career opportunity with a progressive organization that can benefit from my academic training, work experience and learning potential. Work Experience

Grocery Associate

Amazon Fresh

September 2020 to January 2021

Provided service of stocking and unstocking shelves. I also did grocery shopping to provide on time delivery of groceries to customers . Helped train fellow associates. Provided excellent customer service Santa’s Village Azoosment Park

April 2018 to January 2020

seasonal position

Provided excellent customer service to customers while also providing skills as a cashier General Labor

Replogle Globes - Broadview, IL

June 2010 to August 2010

seasonal position packed and unpacked boxes also did janitorial work there as well Receptionist/customer Service Rep

Village Of Maywood - Maywood, IL

June 2006 to August 2006

seasonal position

Preformed excellent customer service Great clerical/office support, and eager to work and influence others

Updated charts on a monthly basis along withe filing and coping . Sutherland Global service - (workAtHome)

Answered inbound calls and resolved customers issues Strong attention to small details and great organization skills. Ability to handle multiple projects and priorities in a professional and timely manner Consistency with processes and daily tasks

Self-starter and proactive approach in resolving problems and issues. Excellent oral and written communication skills

Ability to read, analyze and interpret general information and data Ability to interact with all levels of personnel. Treat all with dignity and respect. Open and receptive their needs.

Troubleshooting skills

Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions

Computer and internet skills

Understanding of the store’s training policies, practices and activities Knowledge of all online training courses

Understanding of adult learning styles

Knowledgeable of various retail industry’s training requirements Education

High school diploma

Triton College - River Grove, IL

2008 to 2009

Proviso East High School - Maywood, IL

2003 to 2007

Skills

• MS Excel

MS Word

MS PowerPoint

MS Internet Explorer

• Custodial Experience

• Clerical Experience

• Customer service

• Time management

• Computer literacy

• Typing

• Computer Skills

• Communication Skills

• Google Docs

• Microsoft Office

• Organizational Skills

• Microsoft Outlook

• Phone Etiquette

• English

• Windows

• VoIP

• Telemarketing

• Mac OS

• Customer support

• Data collection

• Customer retention

• Data entry

Certifications and Licenses

Food Handler Certification

Assessments

Work motivation — Proficient

August 2021

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

August 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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