Albert C. Manzo

*** ******* **., **. **** CA ****0 ad0ndh@r.postjobfree.com

Cell: 314-***-****

SKILLS:

•Electrical Reading Schematics /SAP / ORACLE 8i / Excel / Outlook /Lotus Notes/OSHA HASMAT Lift Cert.

•MRP ERP / PO Process / ESD /RFQ QUOTES

•Cycle counting/ Inventory Audit Control / RMA Warranty Process

•RMA Processing/FDA GMP /ISO 9000, 9001

•HAZMAT Handling/ ESD Mil-Spec Components/RF Scanning Barcoding Labeling

•Forklift Cal OSHA Certified/RMA Process / Cycle Counting

•Fed-x/UPS worldship/Order Process/Kit Assembly

•Scanner Systems/Bar Coding

EDUCATION:

•Academy of Art University, Industrial Product Design - San Francisco 2009-2010

•Microwave Training Institute - Los Altos, CA: Microwave Systems Technician 1998-1999

•FDA/GMP Onsite Certification Campus Courses - (Alza Pharmaceuticals) 2006

•HAZMAT – OSHA Onsite Certification Training - (Applied Materials) 2007

•USMC 29Palms CA - Com Systems Tech

PROFESSIONAL EXPERIENCE:

BroadCom Networks Inc. - San Jose, CA

Shipping Logisitics Order Support Tech

10/2017 8/2023

•Assist in shipping Fedx all RMA systems for freight carrier pickup. Schedule inbound receiving of server spares and frames for production line

•Process and Scan asset equipment on spreedsheets with serial numbers.

•Contact freight forwarder on any delays and tracking of shipments. Email customer with tracking numbers.

•Daily cycle counts for client asset equipment and inventory.

•Verify and process RMA parts for serial number and scan onto excel tracking sheets. Issue and transact movement of parts from stock for line kits. Monitor Kanban issue bins for restock of freestock production hardware and ordering.

•Offload all trucks with servers for receiving.

Network Appliance - Sunnyvale, CA

RMA - Warehouse Inventory Controller

10/2015 – 9/2017

Process network RMA warranty returns and issue replacements for client accounts. Issue and ship repaired or vendor replacement part for field technicians.

• Restock new and used parts for warehouse spares depts.

• Receive components via fed x. Cycle count inventory daily,

•Process warranty returns for replacement or credit. Run open order report for all RMA parts.

•Contact couriers with pick-up schedule for heavyweight crates and packages.

•Enter all tracking and waybill numbers on excel sheet daily. Order supplies for shipping dept.

Juniper Networks – Sunnyvale, CA

Warehouse RMA Logistics IT Support

11/2013 – 9/2015

•Support customer RMA server replacement and Shipping logistics of network component repairs.

•Issue parts req’s for RMA replacement of DOA servers. Restock all inbound material into warehouse bin locations.

•Test and replace defective cabling on all junction ports in conference, cubicle and service centers for connectivity.

•Un-rack all servers from field demo sites. Inventory all server equipment including net gear switches. RMA all faulty servers and contact vendors for return warranty authorization replacements. Cycle count all stockroom and cabling for inventory reports.

•Inventory transactions and shipment invoices for accounts payable.

Hewlett Packard - Fremont, CA

RMA Warehouse - Shipper Fulfillment – Inventory Controller

4/2009 - 10/2013

•Expedite all replacement RMA priority storage drive / net server orders for shipment.

•Scan and generate product ID barcodes for spare ESD semiconductor and optical components.

•Used SAP to verify inbound parts and receipt transactions. Fill shortage kit orders

•Kit and transact completed spares kits for mfg and customer sales orders.

•Rotate new stock for FIFO inventory cycle counting.

•Load /Offload couriers using electric lift and re-stock shelves as needed.

•Ship via Fed-X all RMA international and domestic orders.

•Generate commercial invoices, packing list, and warranty contracts for outbound order.

DHL Logistics- San Jose, CA

Order Shipping Clerk

1/2006 - 2/2009

•Recieve all KLA field robotics parts for storage and field cabling gear. Enter into SAP ERP system.

•Expedite kit shortages. Package and Release completed sales orders.

•Transact and pull ESD PCB kits needed for R&D.

•Perform inventory cycle counts prior to start of shift. Contact vendors on part shortages.

•Maintain MS Excel spreadsheet with dates, lead time shortages and part delivery’s.

• Offload and load carrier trucks with forklift or electric pallet jack

•Attend OSHA Chem safety classes as per year schedule certification

Applied Materials - Milpitas, CA

RMA Shipper/ Inventory Warehouse Field Service Expeditor

12/1996 - 12/2005

•Expedite, package and ship all reworked motor’s and spares for Intel field install teams.

•Data process on SAP database all parts reworked from final test and warranty repair center.

•Re-stock chemical gas cylinder for cleanrooms and degreaser solids.

•Dispose and tag all chemical cleaning material for disposal and courier pick-up

•Load trucks for P-1 air service delivery’s. Use fed-x heavy weight online scheduling for priority account requests.

•Issue biohazard Label’s and double bag all contaminated field returns going to vendors for re-work.

•Run end of day report and perform consignment offsite warehouse client cycle counts.

•Assist accounting in fiscal year inventory audit.

Hewlett-Packard/Agilent - Santa Clara, CA

Procurement Inventory – Field Service Coordinator – Spares

4/1995 - 11/1996

•Processed purchase orders for US and International field service teams.

•Support online parts request for onsite calibration and repair of laptops, medical test analyzers and laboratory monitoring equipment.

•Processed orders for ESD PCB components for repair centers.

•Updated addresses and contacts for new suppliers on SAP/Siebel.

•Expedite overdue sales orders for production areas.

•Filled kit shortages for assembly dept. Set-up P.O. requisition’s for field service techs needing replacement test gear.

•Sourced new vendors for better pricing on material costs and labor.

•Maintained office supplies and ordered shipping materials.

Teledyne Microwave - Mt. View, CA

Test and Measurement RF Tech – Mil Spec Test Technician

2/1990 - 3/1995

•Perform all Hi-Rel temperature testing on internal microwave broadband yig filters and multi- port signal switch sub-systems for the HARM missile and PATRIOT programs.

•Generate temperature cycle data for all units prior to submitting to field engineering dept.

•Set up and configure HP 8510 frequency generator and O-scopes to conduct offsite VSWR, ISO and insertion loss testing.

•Perform environmental shake and vibration testing.

•Print failure test data on each unit during random cycle vibration and acceleration testing.

•Repair and replace damaged electrical signal wire harnesses on all plate mounted amplifiers.

•Assist engineering during QC pro-type assembly test and configuration schedules.

•Schedule as needed all test and lab equipment needing bi-annual calibration certification.

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