Chiran M

ad0nc4@r.postjobfree.com

408-***-****/CA

SUMMARY

• Over 9+ years of Experience in Software Testing, Mobil Testing, QA Analysts and Lead (iOS, Android, Web applications), with unique combination of technical expertise, attention to detail and focus on high quality end products, around 5 years of UAT Testing with extensive experience in Secure Email, Calendar, Contact Mobile, and Web applications

• Highly motivated goal-oriented team player with excellent organizational, interpersonal, presentation and written/verbal communication skills. Quick learner, who enjoys new technical challenges

• Experienced with Agile, Waterfall and Scrum methodologies

• Manage QA team on builds, environment on releases, and release management

• Knowledge of how to use testing methodologies, develop test plans, User Acceptance Testing (UAT), execute test scripts, automate test cases, track defects, and generate reports

• Work on business-critical solutions, communicate at all levels and manage many projects.

• Provide up-to-date defect information and analytics.

• Tested several applications manually and using automation framework on multiple enterprise mobile handhelds running on iOS, Android, Windows, and e-commerce platforms

• Experience in compliance policy quality check multiple platforms

• Experience in generating test scripts, defining test scenarios, and planning system tests from accepted business and functional requirements

• Proficient in Designing, Developing & Documenting Test Cases, Test Procedures, Test Scripts & User Requirement Document for Unit, Regression, Functional & User Acceptance Testing and Quality assurance Project management

• Regression, functionality, Sanity manual and automation testing of all Desktop application and Mobile Apps

• Aware of Tosca Automation tool for functional and regression testing

• Participated in all phases of Project Life Cycle (SDLC-Software Development Life Cycle) and in Quality Assurance Life Cycle (QALC) including Requirement gathering, Analysis, Design, Development, Implementation and Testing

• Implemented and maintain Test plans and test cases, creating and executing Test cases.

• Communicate issues to development team via bug reports and face to face meetings.

• Review and verify the translations received from the vendor for all the new features

• Monitor the production environment via system monitoring, internal communication, customer feedback channels, research and elevate issues as necessary.

• Monitor releases and play an active role in confirming performance and escalating issues as necessary

• Experience in Web UI technologies and concepts

• Work on research projects that answer specific business questions.

• Proven ability to resolve issues and track bugs, including using bug tracking software to confirm and fix errors

TECHNICAL SKILLS:

Domains: Mobile Security, Email Service, Manufacturing Software, e-commerce Operating Systems: Windows 10/8/7/Visa/XP, Mac, iOS and Android. Languages: C, HTML, Java Script.

Tools: iOS SDK, JMeter, Postman, Android Studio, Jenkins, Ranorex and SeeTesting Integration/API software testing tool JIRA, Bugzilla, Quality Center And Citrix

Web Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, and Safari Networking: TCP/IP and DNS

IT Processes: Software Development Life Cycle (SDLC) Productivity Applications: Microsoft Office, MS Excel, MS Project, PowerPoint Education:

• Master of Sciences in Engineering Management - San Jose, CA

• Master of Business Administration (MBA) - San Jose, CA Certification:

• ITIL V4 Certified

• LEAN (Trained and Tested)

PROFESSIONAL EXPERIENCE

BlackBerry Corporation Pvt. Ltd, CA Sep 2017 – Present Role: Lead Quality Assurance Engineer

Description: I will be involved in several applications on multiple mobile handhelds and Desktop version running on iOS, Android, and Windows platforms. Projects are business emails, contacts, schedule and join meetings and manage business calendar secure

Responsibilities

• Designing, developing & documenting Test Cases, Test Procedures, Test Scripts & User Requirement Document for Unit, Regression, Functional & User Acceptance Testing (UAT)

• Developing and running test scenarios automation by using See test scripts to identify usability and performance concerns

• Developed strong, maintainable, and data-driven test scripts that could be reused.

• Collect and analyze debug logs for root cause identification

• Exploratory testing, design, and execution of tests at the same time

• Cross-platform and multi-device consistency verification on software/products works on different devices and browsers

• Regression, functionality, Sanity testing of all Desktop application and Mobile App

• Manage QA on builds, environment on releases, and release management

• Ability to work collaboratively with various QA team members from various projects and lead testing efforts

• Mentored QA analysts in the development of test plans and test cases

• Provide up-to-date defect information and analytics

• During requirements gathering sessions, review and publish test cases

• To improve bandwidth and testing cycles, implement an effective offshore team model

• Part of sprint planning and daily QA reports analyzing from US and offshore teams

• Perform a post-release verification after a Production deployment

• Tracking system issues suggested ownership, priority, and issues are recorded, assessed, and approved

• Ensure that defects are progressing on schedule and that defect tracking standards are followed

• Requirements analysis and preparation of a query list based on them

• Work on business-critical solutions, communicate at all levels and manage many projects.

• Oversee the QA team's performance, reviews, and resources

• Improve testing capabilities by following industry best practices, standards, and procedures.

• Assess requirements in collaboration with business analysts and development teams and participate in project review and status meetings

• To monitor software quality, create, track, and publish metrics

• Establish and maintain communication among development teams

• Implements activities that impact important components/processes of the functional area

• Owner of Localization testing for all the supported languages

• Monitor releases and play an active role in confirming performance and escalating issues as necessary

• Monitor the production environment via system monitoring, internal communication, customer feedback channels, research and elevate issues as necessary Environment: SeeTest, Jenkins, JIRA, Share point, Black Box testing, System Testing, Integration Testing, Regression Testing, Waterfall, Agile. Word, Excel, Power Point, SQL, Windows operating system, Unix, Oracle, SQL Server, SAP, UAT and Mac, iOS and Android Client: Good Technology June 2014 - Aug 2017 Sr. QA Engineer

Description: I will be involved in several applications on multiple mobile handhelds and Desktop version running on iOS, Android, and Windows platforms. Projects are business emails, contacts, schedule and join meetings and manage business calendar secure services.

Responsibilities

• Executes Test Plans on Pre-release, upgrades, and current versions of software

• Using Ranorex Studio, managed requirements and created test plans, test scripts, and test cases

• Prepared the Automation Script in Ranorex Studio Using the Scenario Outline and performed manual End-to-End testing that was related to User Acceptance Testing

• Implements activities that impact important components/processes of the functional area

• Writing bug reports, probably in a bug tracking tool that you’ll install and maintain

• Test different hardware and OS versions also, identify what platforms to focus on and possibly manage the outsourcing of much of this effort

• Tested several applications on multiple mobile handhelds running on iOS, Android, and Windows platforms

• Gather and analyze requirement in different SDLC analyze client needs to give business insights and provide support for decision making

• Identifying the projects scope, planning a software project, and testing the solution

• Experienced with Agile, Waterfall and Scrum methodologies

• Experience working with Business Analysts & End Users in conducting UAT

• Experienced in web technologies and database concepts

• Experienced with product localization and internationalization, hand-on i18n testing of mobile applications

• Functional and Localization Testing and report bugs in the company defect tracking system (Jira)

• Regression and Sanity testing of all the existing languages Environment: Jenkins, SeeTest, Agile, SQL server, Windows, Mac, iOS and Android, Integration Testing, Regression Testing, Waterfall

Eastman Kodak July 2011-Jan 2014

Genpact Pvt Ltd.

Sr. Quality Engineer/Lead

Responsibilities

• Managed the team of 6 people of QA

• Analyze requirement and design specifications to create test cases and test scripts

• Experienced in Software requirement analysis, troubleshooting, problem-solving, test planning, test case design and execution.

• Worked closely to developers to analyze, report, test and verify software defects and problem.

• QA Test Plan Development and Execution– Will create and execute a QA test plan for software applications. This will include the creation and upgrading of test plans, documentation, and the creation of white box and black box test scripts.

• Strong understanding of software development Life Cycle (SDLC)

• Strong skills in we design and web scripting, HTML, CSS, JavaScript, PHP

• Strong skills in graphic application on PC and Mac; Acrobat, InDesign, Photoshop, and Illustrator McAfee Nov 2008-March 2011

Sutherland Global Services-India

Sr. Consultant QA Engineer

Responsibilities

• Coordinated a team of 5 people and responsible for this project right from requirements to test the quality of the product.

• Manual Execution of Test Cases to test McAfee Embedded Control Product installed on Wind River Linux and Intel Boards

• Executing Automation Regression Test Suites to test McAfee Embedded Control Product (McAfee Change Control and McAfee Application Control) on Wind River Linux installed on Intel Boards

• Execution of various Stress Tests to validate the functionality of the Hardware and Software

• Analyzing the Automation and Manual Tests results and troubleshooting the framework

• Defect Reporting using Bugzilla and Configuration Management using Apache Subversion Vital Technologies Pvt. Ltd – Hyderabad India Oct 2005-May 2008 Role: QA Engineer

Worked as QA Testing Engineer for “Tiger Airlines and Harvard University” projects. Description

Responsibilities

• Taking requirements from the project

• Write test cases and develop effective strategies and test plan

• Execute test cases and report the results

• Filing defects by using the defects tools to the development teams

• Functional, regression, sanity, and smoke testing

• Make logs to keep track of testing phases and faults.

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