Customer Service Store Manager
Resume:
Jessica Gray
Ridgeway, VA *****
*****@****.***
Authorized to work in the US for any employer
Work Experience
Store Manager
Dollar General - Stuart, VA
August 2019 to Present
• Hired, trained, and coordinated a staff of 8-10 sales people successfully for several years
• Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas Retail Specialist
TNG Retail Services - Danville, VA
May 2019 to Present
I worked part time I have several stores in the Danville area. Retail Specialist
Premium retail specialist - Roanoke, VA
October 2017 to December 2019
I am a retail specialist and I currently cover 6 stores in the Roanoke and Salem VA area. Customer Service Representative
Home Advisor
February 2014 to June 2018
Csm for home advisor people calling looking for contractors to fix the work they need done at home, business and auto etc..
Retail Office Manager
US Safety
October 2012 to January 2017
Housekeeping Manager
Primland Resort - Meadows of Dan, VA
February 2012 to January 2014
Housekeeping, turndown attendant,Part time seasonal help Shift Manager
Dollar General
June 2010 to October 2012
CNA - Certified Nursing Assistant
E Dalton - Stuart, VA
March 2003 to November 2010
I took care of patient and all adl’s until patient passed away
• Monitored vital signs
• Delivered patients' medication
• Assisted with bathing patients
Education
Certification in EMT enhanced
Surry Community College - Cana, VA
January 2011 to July 2011
Certificate in CNA
Wytheville Community College - Wytheville, VA
June 2001 to January 2002
Main
Patrick County High School
Skills
• Office Management (5 years)
• Certified Nursing Assistant (10+ years)
• Emergency medical technician (3 years)
• Telecommunications (3 years)
• Customer Service
• Retail
• Marketing
• Sales
• Management
• Excel
• Cash Handling
• Inventory
• MS Office
• Call Center
• Customer Support
• Customer Care
• Retail Management
• Housekeeping Management
• Store Management Experience
• Leadership Experience
• Management Experience
• Retail Sales
• Merchandising
• Supervising Experience
• Payroll
• Hospital Experience
• Recruiting
• Commercial Cleaning
• Interviewing
Certifications and Licenses
Driver's License
CPR
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