Customer Service Front End

Tirsa P. Sardinha *** La Vina Ct

Roseville, CA

408-***-****

********.********@*****.***

EXPERIENCE

Lucky Supermarket — Cashier

July 1997 - Present

- Handling currency

- Assisting customer service issues

- Maintaining the organization of stock

- Translated for Spanish and Portuguese speaking customers and employees

Lucky Supermarket — Front-end Manager

August 2002 - January 2010

- Balancing income with the bookkeeper

- Maintaining employee break and lunch schedules

- Assisting cashiers to keep lines productive

- Maintained a friendly business environment to make customers feel welcome

- Translated for Spanish and Portuguese speaking customers and employees

EDUCATION

Santa Clara High School, Santa Clara, CA — Diploma August 1991 - June 1995

AWARDS

- Certification of Appreciation for Providing Exceptional Customer Service

- Bronze Name Badge Award

- Silver Name Badge Award

- Certification of Achievement for Successful Completion of Albertson’s Grocery Manager Training Program

LANGUAGES

Fluent in English, Spanish,

and Portuguese

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