Andy Mitchell

Innovative and strategic thinker with extensive knowledge in the IT industry.

Experience includes finding creative solutions to problems and leading large IT projects both individually and as part of a team.

EXPERIENCE

Point B Solutions, Brooklyn Park, MN — IT Admin/IT Support December 2020 - PRESENT

● Point B Fulfillment Solutions acquired assets and accounts of GMS in December of 2020 to form Point B Printing Solutions, and I was brought in to supplement and eventually replace Point B’s Managed Service Provider

● Supporting 100+ users and 160+ endpoints at Point B Print and Point B Fulfillment

● Managing technology infrastructure for 2 locations

● Championing a technology replacement program to replace aging infrastructure and endpoints

General Marketing Solutions, Eden Prairie, MN — IT Support/IT Admin

August 2017 - December 2020

● GMS acquired assets and accounts of REBS Marketing in August of 2017. I was brought on to continue Variable Print Development and Data Processing, which led to a position as IT Support Staff in February 2018

● Initially in a basic Helpdesk-type role, which quickly transitioned into a more in depth IT Admin role as I became familiar with equipment, software, and industry best practices

● Started managing the server environment to include 18 Windows servers across 3 operating systems (2008R2, 2012R2, 2016).

● Became the only IT Support/IT Admin in July of ‘19 after an RIF in which the CTO was let go

● Navigated and supported the switch to mostly remote work during the early part of the 2020 COVID-19 Pandemic, as most office staff had not worked remotely prior to this

REBS Marketing, Hopkins, MN — Data Processing/Variable Print Development/Operations Manager

September 2005 - August 2017

● Started in Production, then moved to an operations/data processing role in early 2006

● Developed processes and procedures from March ‘06-July ‘07 that saw a 700% increase in mail volume

● Brought Variable Print Development in-house with the adoption of FusionPro in late 2010, leading to a 200% increase in variable data jobs from the previous year.

393 S Shore Dr

Winsted, MN 55395

612-***-****

ad0mwd@r.postjobfree.com

SKILLS

Proficient in:

Office365

Office365 Admin

Windows 10/11

Windows Server 2012, 2016,

2019, 2022

Powershell

Active Directory

Domain Controllers

Group Policy

DHCP

DNS

IIS

VMware

Hyper-V

Azure portal

Google Workspace

Google Workspace Admin

Remote monitoring (LogMeIn

Central, TeamViewer)

SonicWall Security Appliance

Peplink Security Appliance

ShadowXafe

Personal Life

Member of Ducks Unlimited

and Pheasants Forever

Annual Fundraising Banquet

Chairman for McLeod County

Chapter of Pheasants Forever,

2022-2023

EDUCATION

Vermillion Community College, Ely, MN

December 1998 - December 1999

PROJECTS

SOC2 Type II Audit —Yearly

This has been an ongoing project since 2018. I provide all of the control evidence, organize and attend meetings with the auditor and other interested parties, and attest that all evidence is true. Migration to Azure Environment —2018

Worked with a CSP to move 2 web servers and 2 SQL servers along with building a Domain Controller into the Azure Environment . This involved creating the Azure tenant, scoping the virtual machines to be created, creating an IPSEC tunnel from on-premises to the Azure environment, migrating data from on-prem to Azure, and setting DNS entries accordingly.

New Build-Out/Technology Asset Move —2021

Worked with a low voltage installer to design the low voltage needs, design the server room to contain technology assets, physically moved the technology assets to the new building on Friday, and had everything up and running on Monday morning.

Technology Infrastructure Replacement Program -

2022/2023

Identified needed upgrades, researched and sourced vendors to replace aging assets, including Hypervisors, Switches, Firewalls, Backup architecture, conference room equipment, PC and Mac based endpoints. Project was originally to run over 7 quarters, but has since been consolidated to 4 quarters to take advantage of productivity gains using the new equipment.

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