Program Manager Administration
Resume:
J O H N K E L L Y
ad0mvz@r.postjobfree.com
Peabody, Massachusetts 01960
PROFESSIONAL SUMMARY
Talented human service professional offering exceptional operations and team management abilities. Closely monitor operations and adjust strategies while empowering staff to independently handle daily needs. SKILLS
Staff management Networking and collaboration
Improve performance Oversee administrative functions Team building and leadership Time management
Program administration Operations management
Employee relations Performance evaluations
Employee training and development Manage operations Staff hiring
EXPERIENCE
Program Manager 1/Program Manager 4, Dept.of Developmental Services/ Hogan Regional Center, Jul 2005 Jan 2022, Danvers, Massachusetts Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements.
Resolved problems, provided open communication, and recommended discipline and terminations.
Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews.
Coordinated and supervised activities of team members to consistently meet resident's needs.
Supported human resources initiatives by connecting with employees and proactively solving problems.
Recommended and implemented procedural changes to enhance services rendered to residents.
Developmental Service Worker 3, Dept.of Developmental Services/Hogan Regional Center, Sep 1999 Jul 2005, Danvers, MA
Provided direct supervision and training to DSW 1'S and DSW 2's and conducted job performace evaluations.
Ensured approved policies, procedures, and services were provided consistently. Provided supervision by demonstrating and role modeling in order to ensure that JK
Jun 1995
Jun 1991
resident's needs were being met in a normalized environment. Responsible for taking appropriate and timely action in following up with pertinent clinical staff. Created goals and objectives in the areas of daily living skills and documented progress quarterly based on collected data.
Developmental Services Worker 1, Dept.of Developmental Services/Hogan Regional Center, Dec 1989 Sep 1999, Danvers, MA
Provided direct care to individuals with intellectual disabilities in a residential setting. Provided program services in the areas of activities of daily living, independent living skills, and recreational activities. Assisted residents in carrying out goals in these areas and collect data on their progress.
Correctional Officer, Essex County Sheriffs Dept., Jun 1995 Jun 1997, Middleton, Massachusetts
Supervised and documented inmate movements transporting to and from detention facilities, programs, and community services.
Observed inmates continuously to maintain safety and enforce facility rules. EDUCATION
Bachelor of Science, Criminal Justice
Salem State University Salem, Massachusetts
Associate of Science, Criminal Justice
Northshore Community College Beverly, Massachusetts VOLUNTEER WORK
Volunteer for Big Brothers/Big Sisters Association 2020 - present.
Contact this candidate