Shylaja Konda

Lead System Architect POPM

ad0mpw@r.postjobfree.com

949-***-****

Experience Summary:

Extensive knowledge and 18 years of professional experience in analysis, Design, Development, customizations, and implementation of web-based Applications using BPM tools (Pega, BlazeAdvisor), Java, J2EE Object oriented methodologies in Healthcare, Banking, finance, Securities domains.

16 years of Extensive knowledge and hands on experience with various versions of PRPC V4.2 to. V8.x. Worked on case management and latest features

Flourish in both independent and collaborative work environments with quick learning abilities and excellent communication skills, presentation skills. Lead multiple applications

Possess experience in working in multiple geographies including India, U.K and various states in U.S.A. Have the ability to manage multiple teams across multiple geographies deliver quality products.

Digitalized and provided solution for Banking and finance customer like Wellsfargo, Citizens Bank, Citi Bank, BNYM Newyork, AMEX, Bank of America, SunTrust, JPMC and Lloyds TSB

Digitalized and provided solution for Health care customer like CareFirst BCBS, Medco, BCBSMC(HIPAA 5010, 4010) and Humana.

Experience on frameworks such as Customer Service(CS), HealthCare (HC), Claim Repair, Smart Investigate, SCM, CDH(customer Decision Hub),CPM Framework, SI Framework and SD frame work .

Worked on J2EE Technologies and in developing web applications using Java, J2ee, JDBC, Servlets, JSP, EJB, and Spring, Web logic, WebSphere Server and Apache Tomcat Servers.

Implemented social media (SMS, WhatsApp, Facebook, etc.)

Experience with Oracle, MySQL and stored procedures using SQL, PL/SQL.

Worked on service Pega AI, NLP Chatbot,UI Cosmos, React and Angular JS, Email,Pega OCR, REST, SOAP, MQ, JMs, File Listeners

Expertise in debugging using TRACER, Clipboard, PAL, Pega Logs,DB Tracer and Rules Inspector

Worked on Azure DevOps Agile Environment and RUP methodology

Experience server health monitoring using AppDynamics tool

Knowledge and understanding of cloud computing. Iaas, Paas, Saas and Faas of Azure.

Skills in analyzing customer requirements, modeling the system and ensuring the functionality.

Experience in Java Script, HTML5, XML, YAML, XSLT and CSS.

Testing, Troubleshooting and Debugging, working with changing specifications to meet deadlines.

Education:

Bachelor of Engineering in Computer Science from J.N.T.U University, India

Address:

5 Patchbox CT, Boonton NJ- 07005

LinkedIn: Shylaja Konda - Lead System Architect - Wells Fargo LinkedIn

Certifications:

Pega Certified System Architect PRPC V5.1.

Pega Certified Senior System Architect PRPC V5.

SAFe POPM

Certification Verification Email: ad0mpw@r.postjobfree.com

Experience:

Apexsystems Mar 2023 – Till date

Project Role: Customer facing, Lead Systems Architect

Customers: Wellsfargo

Current Project: FedNow Instant Payments – Wellsfarrgo Bank – Looking to digitalize New FedNow Instant Payment systems. Payments processed over the FedNow Service settle between financial institutions in real time and end users have immediate access to money sent to them.

Real Time Payment: This is an existing real-time payments platform that all federally insured U.S. depository institutions are eligible to use for payments innovation. With mobile technology and digital commerce driving the need for safer and faster payments in the U.S

Current Project Responsibilities:

Designing and providing solutions for business needs.

Digitalized FedNow service instant payment process

Worked closely with Product Owners and Business Users to Understanding User requirements and Guide better solutions

Designed and implemented complex solutions using Flows, REST API’s, User Interfaces, integrations, Utilities, Agents.

Worked on CI/CD Jenkins pipeline

Worked on MQ services and Listeners, Data types,

Writing selenium automating scripts using java

Maintained high quality application. Constantly maintaining less than 5% or Zero errors

Debug the issues using Pega Logs, Tracer, PAL.

As Lead developer made sure to completed development, manual testing and Automation testing of each story.

Conduct code reviews and resign reviews for the members of the scrum team. Maintained all code review templates on JIRA stories.

Support System administrators in PRPC setup issues and Service Requests related issues

Environment: Pega8.8, Kafka, GABS, Maven, TeastNG, Java, XPath, XML, Jenkins, GitHub

Evonsys LLC Jun 2016 – Feb 2023

Project Role: Customer facing, Lead Systems Architect.

Customers: Santander Bank, Citzens Bank, Citi Bank, Sinclair Broadcast Group, Seventh Day Adventist

Project: Pega Professional Services – Citizens Bank – Leading and managing application for Citizens bank Customer to Book appointments online and completed checkup process through multiple client facing Applications.

Project Responsibilities:

Leading Team and providing solutions for business needs.

Digitalized Small Business Accounts, Special Title Accounts and Keys and Combos application for commercial banking from scratch for Citi Bank

Worked on SD frame work with Angular DX API to present Dispute screens for customer to fill in information.

Designed and implemented complex solutions using Flows, REST API’s, User Interfaces, integrations, eMap, Eforms, Utilities, SQL’s, File Listeners, Portals, Reports. BIX rules

Worked on SSO,SLA’s, Job schedulers, Agents and API Securities.

Worked on design for Microsoft 365 API to book appoints on outlook calendar

Worked on DocuSign integration

Worked on CI/CD Jenkins pipeline

Integrated Pega decisioning Merkel services

Worked on BIX integration, Job scheduler and debugged Pega Queue processing issues

Maintained high quality application. Constantly maintaining less than 5% or Zero errors

Debug the issues using Pega Logs, Tracer, PAL.

Conduct code reviews and resign reviews for the members of the scrum team. Maintained all code review templates on JIRA stories.

Support System administrators in PRPC setup issues and Service Requests related issues

Environment: Pega8.x, salesforce, Customer Decision Hub (CDH) and Customer Service (CS), Pega Marketing, Pega Sales Automation, C#, AWS cloud

SLS Solutions- US Lead System Architect Oct 2015 – Jun 2016

Worked with Bank of New York and Mellon, NY

CAE: Client Access and Entitlements application will onboard clients in BNYM system to do trading and provides multiple services to the international clients.

Global Markets: Client on boarding application to do trading in FXAll, Currenex, Bloomberg and FXOMS systems to trading.

Responsibilities:

Designed and implemented both CAE and GM applications.

Creating interfaces with external systems like (Service Now and RSA Token repository, EDG file system). Worked on Pega 7

Worked on Flows, Activities, User Interface, Flow Actions, Reports, Portals

Worked on Java connector and built java component to get client data from legacy system using Java. J2EE technologies

Environment: Pega7, Websphere, Java, Oracle express, DB2

Syntel Inc –India,US Lead Architect April 2014 –Oct 2015

Worked with different clients like Fedex, AMEX

Responsibilities:

Worked as Lead system Architect. Designed and Developed business needs. Designing Data Model for Application, Applicant and products

Built an activity to write entire Application data into DB2 tables for downstream IVR systems use. Created File Listens to parse Legacy system packed decimal data

Worked with 8 scrum teams to integrate individual team code.

Environment: Pega 7, Pega Decision, Websphere, Java, Oracle express. Mainframes DB2. Used Agile process.

Collaborate Solutions-US, Technical Architect Jun 2012– Aug 2013

Worked with different clients like CareFirst BCBS, SunTrust, Bank of America

Responsibilities:

Worked as Lead system Architect. Designed and Developed business needs.

Performed Pega environment setup for each release

Worked on CSI, FinCen, FIU – Financial Intelligence Unit Application for SunTrust Bank

Worked on Large Group, Small and Medium group application to sell the BCBS Health products

Default Work Flow Phase1 and Phase2 for Home Loans RetentionApplications for Bank of America

Environment: Pega RULES Process Commander V5.4 SP2, V6.1SP2, Websphere, Java, MS Visio 2003. ETL, Informatica, Oracle express. Tibco. Used Agile process. Pega6 SCM Frame work.

IBM-India, Technical Lead System Architect Jul 2010– Dec 2011

Worked with different clients like BCBS MN, Medco

Responsibilities:

Designed and Developed business needs.

Interact with product and business to understand and gather requirements. Interact Designed and developed the several Use cases for Iteration-2, Iteration-3.

Worked as SME (Subject Matter Expert) for one of the processes in Project. Migrated COB, RMT, HIPPA37 applications from PRPC V5.5 region to V6.1 Region

Environment: Pega RULES Process Commander V5.5 SP1, V6.1, WebSphere, Java, MS Visio 2003. Oracle 10g, UNIX, Java, JSP, EJB. Used Agile process.

Syntel LTD-India, Technical Lead 2010

Worked with HUMANA

Responsibilities:

Designed and Developed business needs and offshore team using Blaze Advisor Rules engine.

Environment: Blaze Advisor V3.1 rules engine, .Net, MS-SQL Server 2005.

Virtusa-India, Technical Lead 2008

Worked with JPMC TSS Acceleration EMEA-p2, P3

Responsibilities:

Interact with product and business to gather requirements and discuss issues.

Designed, developed and testing one LOB of the project.

Environment: Pega RULES Process Commander V5.1 SP2, SI Framework, WebLogic, MS Visio 2003.

IBM MQ, JMS, Oracle 10g, UNIX,

Wipro Technologies- India, UK Role: Senior Developer, Technical Lead 2006-2008

Worked with different clients like State Street(EETP), Lloyds TSB (Workflow & Email)

Responsibilities:

Interact with product and business to gather requirements and discuss issues.

Development and testing of the project components. Also provided production support.

Environment: Spring, Hibernate, Java 1.5, Java1.4, Ant, IBM MQ, JMS, JSP, Servlets, HTML, Oracle 10g, SQL, UNIX, ClearCase, Data Junction 9.2, XML, XPATH, XSLT

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