Support Role Executive Assistant

Amira Makkaoui

SUMMARY

Highly motivated self-starter seeks an Administrative support role in an environment where my prior skill set will add value to an executive or team. WORK EXPERIENCE

FM Global Parsippany, NJ July 2018 - June 2023

Executive Assistant to New York Operations Manager

• Responsible for all communication between manager, clients and brokers

• Heavy calendar management - including international

• Coordinate and execute high confidential meetings, events, and travel

• Manage and facilitate for entire office, kick-offs, golf outings, advisory board meetings, retirement occasions, presentations, prepare agendas and all materials

• Diligent with all time sensitive invitations, tracking and following-up with clients through online platform

• Build lasting relationships with clients, engage and interact at events - keeping a certain professionalism and representation of the company

• Locating and negotiating contracts with venues and vendors, responsible for all off-site logistics

• Assist all departments on projects when needed

• Sending out creative gifts to clients/employees when needed

• The ability to anticipate the needs of my manager, fast thinking mindset - proactive PepsiCo Valhalla, NY September 2014 - July 2018

Administrative Assistant to 3 Senior Directors (Chemical Engineers) and their teams

• Answered emails & shared information, accordingly, took detailed messages

• Calendar Management (booked rooms, set up meetings & calls, dealt with catering needs)

• Organize travel, both domestic and international

• Submitted monthly T&E reports

• Created Excel Spreadsheets and PowerPoint presentations

• Handled all onboarding for new hires and contractors

• Customer & VIP meeting planning (room booking, welcome signs, catering needs, pre-registration for guests, parking spots reserved, internet access for guests) Receptionist and Technology Center Administrator

• Coordinated events/conferences

• Accommodated outside visitors/guests

• Communicated with outside vendors/companies

• Documented all beverage purchases

• Documented any on site injuries

• Created spreadsheets in Excel for all invoices

• Uploaded beverage ingredients into Access Database

• Monitored batch sheet submissions

Garden State Honda Clifton/Passaic, NJ. September 2010 - September 2014 Excel Facilitator/Customer Service Manager

• Handled customer service issues from two locations

• Scheduled and held meetings with managers and co-workers once a week

• Created statistics of improvement, sales, positive customer feedback from previous years

• Helped to create creative ways to maintain loyal customers SKILLS

Highly proficient in MS Word, Excel, PowerPoint, Outlook, Access, Concur, Cvent, Workday, SAP Ariba.

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