ARIKAI VERONICA BATE

Tel: +1-219-***-****

Email: ad0mlv@r.postjobfree.com

Clarksville TN 37042

SKILLS

Agile/Scrum/Waterfall

Good knowledge of SDLC

Story Pointing

Planning Poker

Big-room Planning

Jira

Confluence

Zoom

Microsoft office

Microsoft Team

One note

Mural

WebEx

Professional summary

A value driven Certified Scrum Master with 5+ years of experience coaching and leading Scrum teams in timely and incremental delivery of value. Servant- leader well-versed in coordinating fast-paced, versatile, and evolving projects with co-located and offshore teams. Adept at leveraging the Agile mindset with business initiatives to deliver quantifiable and sustainable results. Demonstrated ability to motivate, lead, and coach leadership/scrum teams across multiple locations. Capable of transforming from Waterfall to Agile, applying expert judgment to identify and remove impediments, keeping teams focused, and delivering success in rapidly evolving and dynamic environments.

EXPERIENCE

July2021- Present Scrum Master CNA Insurance – Chicago, IL

Facilitating and organizing, sprint planning, daily scrum meeting, sprint review, sprint retrospective, and other related ceremonies with better team engagement.

Utilizing Jira to track, monitor, and effectively communicate team velocity, burn down charts, and sprint/release progress to the team.

Encouraging continuous learning and improvement activities through coaching, training, and facilitation to reduce waste and increase high productivity and customer satisfaction.

Assisting Product Owners in preparing and refining the product backlog which led to an increase in sprint readiness from 10% to 72% within 12 weeks.

Supporting the team to improve collaboration, cross-functional, and self-management that provides visibility and faster attention to changing needs and better handling of ongoing support and maintenance.

Coaching the team and organization on Agile transformation and best practices to deliver quality and faster products to the organization and end-users.

Identifying and removing impediments to teams working progress through collaboration to evaluate and apply the best solution that will improve product quality delivery where necessary to management.

Supporting the adoption and application of Agile values and principles to the team, and stakeholders that led to increased productivity and faster delivery to end-users from 60% to about 88%.

Experience working with a SAFe Scrum environment, facilitating Program Increment (PI) sessions with 8 Scrum teams and over 90 participants.

Tracking key metrics through Burn-Down charts, Team Velocity, and radiating progress to the teams and stakeholders leading to an increase in value delivery from 35% to 72% within 6 months.

June 2019- 2021 Scrum Master Intely Care Inc – Quincy, MA

Established a cross-functional collaborative and self-managed supporting environment that led to an increase in high-quality value delivered to our customers from about 66% to 87%.

Designed training sessions for product owners, and 5 development teams on agile fundamentals and best practices which led to a 5% increase in productivity.

Utilized Jira to establish and maintain key metrics such as Team Velocity, Burn-down, and sprint/release progress to the team which led to a 50% increase in overall team performance.

Organized and facilitated the scrum events -sprint planning, daily scrum, sprint review, sprint retrospectives, demos, and other scrum-related events that enabled the team to perform at a higher level.

Facilitate timely delivery through effective team collaboration, decision making, and conflict resolution.

Consistently worked to identify project risks, initiate risk mitigation, and implement risk reduction action plans.

January 2016 -2019 Project Manager, Intely Care Inc – Quincy, MA

Worked with the Business Owners and the product Owners developing the Product Vision and the product road map and defining business values.

Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.

Supervised multi projects from project start through delivery by prioritizing needs and delegating assignments.

Gathered, analyzed, translated, and delivered information in clear, concise, and meaningful formats based on specific project/program requirements and according to established project.

Created and maintained project schedules by managing timelines and making proactive adjustments.

Oversaw onboarding and mentorship, planned, and executed meetings, and developed project documentation.

Promoted project success and team member safety by coordinating proactive and thorough training programs.

Facilitated daily review meetings, worked with a cross-functional team, and offered data-driven recommendations for improvement initiatives.

Leveraged technical, business, and financial expertise to communicate effectively with the business owners and leadership teams.

March 2012 – December Chief Executive officer Eagle Wings Seasonings & Food – Douala

Work directly with appointed department heads and managers to delegate responsibilities and ensure that all aspects of the company are running efficiently.

Negotiate and approve contracts with vendors, suppliers, state agencies, and other relevant organizations for the business to operate efficiently daily.

Oversee the conduction of market research studies to determine what customers want from the company, and then create and implement plans to provide services and products based on research findings.

Discussed issues, resolved problems, and coordinated business activities with board members, staff members, and other company officials.

EDUCATION

Graduated November 2012, Bachelor of Science in Computer science

University of Buea

Professional Affiliations

Women in Agile.

Being Agile Community of Practice-Member.

Mastering Scrum-Member.

CERTIFICATIONS

Certified Scrum Master (PSM1)

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