Team Supervisor OSP Construction

Ricardo J. Cumdumi

**** ******** **. ********, ***** 77406 346-***-**** ********@*****.*** www.linkedin.com/in/ricardo-cumdumi-7a267957

Summary

Dedicated and experienced team supervisor with a proven track record of successfully leading and motivating teams to achieve exceptional results through effective communication, strategic planning, and a strong commitment to fostering a collaborative work environment.

Experience

TEAM SUPERVISOR KINETIC BY WINDSTREAM OCTOBER 2021-PRESENT

Provided dynamic leadership and clear direction to a team of 15 members, resulting in a 20% increase in overall team productivity and a 15% decrease in misunderstandings related to roles and responsibilities.

Implemented a robust performance management system, resulting in a 15% improvement in team members’ performance within 6 months, leading to 10 projects being completed ahead of schedule. Tracked and improved team members’ performance, leading to a 10% increase in individual KPIs.

Successfully set and tracked ambitious goals, resulting in the team consistently exceeding targets by an average of 12% over 4 quarters, driving enhanced organizational performance. Achieved an average quarterly target overachievement of 10% by setting smart goals and monitoring progress.

Strategically allocated tasks based on team members’ skills strengths, resulting in a 25% increase in task completion efficiency and a 20% reduction in workload-related stress. Implemented task allocation strategies that reduced task completion time by 30% and lowered stress-related sick leave by 15% over 12 months.

Identified skill gaps and introduced targeted training programs, leading to a 15% increase in team competence and a 12% boost in productivity, saving 500 hours of work time annually.

Proactively resolved conflicts within the team, resulting in a 30% reduction in unresolved disputes, fostering a more harmonious work environment, and improving overall team morale.

Implemented conflict resolution strategies that also increased the employee satisfaction survey scores by 15%.

Demonstrated strong communication skills by effectively liaising with customers and project managers, providing timely updates on splicing progress, resolving issues promptly, and maintaining a 98% customer satisfaction rating.

Education

2023 COLOMBIA UNIVERSITY - ONLINE (IN PROGRESS)

2007 AUSTIN COMMUNITY COLLEGE

2005 TEXAS COLLEGE

2004 HIGH SCHOOL DIPLOMA GEORGE BUSH HIGH SCHOOL

Skills & Abilities

Great Craftsmanship

Safety Awareness

Proficient with computers

Knowledge of construction equipment

Time Management

Quality Control

Project Management

Budgeting Management

Analytical Skills

Excellent teamwork and leadership skills

Impeccable problem solving and creativity skills

Certifications

CDL-Class A

OSHA 10

One Call

Intro to Fiber

Microsoft (Word, Excel, Outlook, Teams)

Confined Space Safety Training

Vermeer Hydro Vac (HX30)

Mini Excavator Operator

Aerial Bucket Truck

Derek Line Truck

Vermeer Bore Operator/Locator (F2, F5)

VIVAX (vLoc3-Pro)

D 20X22

D 10X15

D 20X23

D 8X12

RX 750 Plow

Lineward Shallow Plow (Micro duct)

References

Available upon request

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