Felicia Romero

*** ****** *** **, ***********, NM 87105

ad0mkf@r.postjobfree.com

505-***-****

Objective: To obtain a position where I may apply my skills and abilities. Employment

Door Dash/ Spark Delivery Driver

Dates of Employment June 2022 - Present

Duties: Delivery Driver (personal vehicle) Receive Customers order via app. Pick up order from the merchant & deliver the customer. Provide Customer Service. Make sure order is picked up & delivered within a certain timeframe. Rated in the following categories- Communication, Friendliness, follow instructions, on time or early, handle orders with care. My ratings im each category have maintained 5.0 from start (2022) to present. Can provide proof upon request.

Pharmacy Technician at Unmh Centralized refill Center. Dates of Employment August 2009-Feb 2018

Duties: Answer phone calls to assist patients with their refills, and renewals. Send refill/renewal request to providers. Submit prior authorization request (for non Formulary medications) To insurance companies on behalf of the provider. Sort all incoming prescription request. For example, if the request is not for our department, track down the appropriate department and forward as necessary. . Data input, Data entry. Contact Pharmacies to ensure electronic rx is in the system. Check Voicemail, relay, forward,process as necessary. Cross trained at all sattelite unmh pharmacies. Have worked with the QS/1 system.

Pharmacy Technician at UNMH South East Heights Pharmacy September 2011 -2012

Duties: Window/Cash Register. Assist patients with picking up/dropping off prescriptions. Order medications as necessary. Check in order when it arrives. Returns to Stock ( pull meds that have been on the shelf longer then 5 days with no pick up). Assist Pharmacist in bagging all completed prescriptions and hang them on shelf. Fill Prescriptions. Type in all new prescriptions, check voicemail, refill medications as requested. Maintain Parada Machine (robot), keeping it well stocked, problem solve when there is a jam. Keep it clean.

Pharmacy Technician, CMS, Central New Mexico Correctional Facility, Background: Los Lunas, NM

Dates of Employment: June, 2007 – March, 2009

Duties: Trained and supervised other Pharmacy Technician. On call 24-7. Central Correctional Facility hold six different medical units including the medical rooms. In charge of the main pharmacy, which was the bulk as well as the other six medical rooms. Maintained the pharmacy as well as the other six medical rooms. Kept inventory of all medications, syringes, as well as controlled drugs. Ordered stock as necessary, filed monthly records, performed daily counts on controlled drugs. Performed daily counts on controlled substances and maintained records of such. Assisted nurses with medical rooms, maintained crash carts, delivered medications and documented errors that may have occurred. Worked closely with Pharmacist and assisted him with auditing other medical rooms, counting narcotics, ordering C-2’s and also destroyed narcotics that had expired or no longer necessary, according to regulations. Assisted nurses and physicians in their daily activities. I was In charge of ordering HIV/HEP-C medications from department of health pharmacy, for all prisons statewide. (Once I received HIV meds, I had to send them to appropriate facility.)

Pharmacy Technician Externship, Bernalillo County Detention Center, Albuquerque, NM Dates of Employment: July, 2006 – September 2006

Duties: Worked under the supervision of the Pharmacist and Pharmacy Technicians. Assisted repackaging medications from bulk to “bingo cards”, ordering medications. Maintained inventory and medication distribution.

Caregiver, Options Home Health Care, Albuquerque, NM Dates of Employment: December, 2005 – June, 2007

Duties: Assisted patients with personal care, food/medication delivery, shopping, and companionship. Assisted patients with

oxygen treatments.

Education: Pharmacy Technician Program, Apollo College, Albuquerque, NM 2005-2006. Certifications: Pharmacy Technician, Licensed with Board of Pharmacy.. Skills: Proficient with computers. Excellent customer service skills Professional References:

Upon request