Store Manager Operations

TRACY GENTILE

** *********** *****, *******, ** *2205 · 518-***-****

*************@*****.***

I am looking to join a company that values people, their development and growth. I have over 25 years of retail management experience with a background in both soft and hard lines. This diversity has led to advanced skills in Operations and Merchandising.

EXPERIENCE

2018 – 2023

STORE MANAGER, MARSHALLS (GLENMONT)

• PROMOTED SIX (6) PEOPLE TO ASSISTANT MANAGER FROM STORE

• 10.4 MILLION SALES VOLUME

• MANAGED TEAMS FROM 50 – 95 MEMBERS

• MENTOR FOR DISTRICT

2015 – 2018

OPERATIONS MANAGER, MARSHALLS (GLENMONT)

• CERTIFIED MANAGEMENT TRAINING STORE (2018 AND 2019)

• HIGHEST CORPORATE AUDIT SCORE IN DISTRICT (2017) 2011 – PRESENT

TERRITORY SUPERVISOR/TERRITORY ASSISTANT, HALLMARK, INC.

• OVERSAW 30+ ACCOUNTS FOR NATIONAL DRUG

2006 – 2010

STORE MANAGER, PETSMART (RENSSELAER)

• OPENED TWO NEW LOCATIONS (CLIFTON PARK AND EAST GREENBUSH) 2000 – 2006

DISTRICT MANAGER, TRACY’S HALLMARK

• RESPONSIBLE FOR KINGSTON, NEW HARTFORD, ROTTERDAM, AND STUYVESANT PLAZA

• ACHIEVED HIGHEST SINGLE YEAR GROSS FOR STUYVESANT PLAZA STORE 1995 - 2000

STORE MANAGER, DIFFERENT DRUMMER’S KITCHEN (STUYVESANT PLAZA) 2

EDUCATION

1991 - 1994

ENGLISH LITERATURE, SUNY @ ALBANY

2006 - 2007

BUSINESS, EMPIRE STATE COLLEGE

SKILLS

• Operations

• Recruiting

• People Development

• KRONOS Trained

• Merchandising

• Strong Organizational Skills

• Active Listener

• Succession Planning

ACTIVITIES

Active participation in PTA for over 15 years serving as Fund Raising Chairperson, Treasurer and President. Served as a safety mentor for son’s FIRST Robotics team for three years. Ran companies St Jude Charity Campaign for 2019.

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