HOPE NEANDER

**** **** ***** ****

Albertville, AL 35950

***/***-****

Career Summary: Experienced and reliable office administrator with excellent customer service looking for a life-long career.

Skills:

Excellent customer service skills

Ability to maintain confidentiality of customer/employee information

Experience in data entry

Excellent oral and written skills

Multi-line telephones in a call center environment

Experience in collections

Certified Nursing Assistant

Eager to work with others from diverse backgrounds

Hardworking, dependable, responsible, reliable, and punctual

Experience with medical terminology, insurance, billing, and transcription

Great record management and problem-solving, and decision-making skills

Experience with Alzheimer/Dementia/Behavioral/Long-term/Rehab patients

Can work individually or as part of a team

Willingness to learn new skills and shows initiative

Familiar with various general office equipment

Ability to meet deadlines, handle, and complete paperwork

Supervisory experience of five to ten people

Experience with phone payments and cash handling, daily deposits, and accurate reconciliations

Computer skills in word processing, Corel WP, MS Office Suite, Windows 10 and Internet

Educational/Accomplishments:

A.A.S. Degree in Office Administration and Medical Secretary, May 2004

Gadsden Community College, Gadsden

President’s and Dean’s List

Member of Phi Theta Kappa

GPA: 3.66 Cum Laude

Advance Academic Diploma May 1994

Southside High School, Southside, Alabama

Employment:

● Shipping Clerk, 07/2018 - current

Prince Metal Stampings, Gadsden, AL

Duties: Running load sheets, making shippers, printing labels, printing shippers, verifying loads, taking pictures, scanning, emailing, inputting information in spreadsheets, and shipping loads.

●CNA, 06/2013 - 07/2018

McGuffey’s Healthcare and Rehab, Gadsden, AL

Duties: Feeding, dressing, changing, visiting, bathing, shaving, and taking care of residents.

●Private Sitter, 11/2013 -07/2018

McGuffey's Healthcare and Rehab, Gadsden, AL

Duties: Feeding, dressing, changing, bathing, visiting, and taking care of individual patient.

●PatientCareTaker, 11/2009-08/2013

Meadowood Retirement Village, Glencoe, AL

Duties: Feeding, dressing, changing, visiting, and taking care of several patients at one time.

Contact this candidate