Customer Service General Manager
Resume:
***** **** *****, ** ****, TX *****; (***}***-****; jediqueen?7™@gmall.com
Erica Q. Lopez
Objective
+ To lead in a position of business administration that will allow me to utilize my skills that
are necessary to demonstrate marketing and systems management understanding,
Experience
Claims accounts analyst Assured Benefits Administrators September 2022- current
Generate reports for clients
work with excel, word,and adobe pro
manage health insurance accounts
‘Train new employees
Adjust reports for clients for new claims
print out physical checks for different insurance accounts
General Manager, Hineys Sports Restaurant + May 2002 ~ August 2022
+ Manager, customer service, in charge of delegating and running front of the house staff.
«In charge of balancing accounts payable and receivable deposits.
«In charge of scheduling, hiring, training new staff.
«In charge of sales campaigns, managed and print social media accounts.
Sears, Portrait Studio/Customer Service Rep * March 2009 ~ November 2009
+ Key holder, customer services, in charge of cash registers and sales.
+ Took various poses of couples, singles, children and families.
+ Photographed families for special events and holidays
Computer Career Center, Admission Rep * November 2004 ~ July 2005
+ Customer service, in charge of attending career expos to inform and recruit students.
«Assisted the director by collecting and reporting school data from other associates.
«In charge of handling admission paperwork and performing student admittance exams.
Education
University of Phoenix-El Paso, TX-Bachelor of Science in Business Administration-2006
Computer Career Center-El Paso, TX-Office Technology Certification-2000
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