Customer Service Order

DEMITRE THOMAS II

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Killeen, TX **549 · 254-***-****/254-***-****

***************@*****.***/**********@*****.***/********@*****.*** · www.linkedin.com/in/demitre-thomas-b46ab6161

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Want to first send my greatest appreciation for taking the time out and for a Chance to work with your Company. My experience is very broad, from over 8 years of Customer Service experience in Call Center, and face to face. Technically inclined, yet Have room for more knowledge, Helps with the working from Home jobs. Speaking of, I also Have W@H experience, as well. My willingness to work, and do my job with satisfaction and above satisfactory. With all my experiences Combined, from Inventory, Housekeeping, to Customer Service, I would say I am a Jack Of All Trades, in a sense. I am Capable of anything that you throw at me, and love the experience of gaining knowledge and experiences. It Helps me be more proficient at any task given to me. Thank you for your time again, and Hopefully we will speak soon.

EXPERIENCE

11/11/2021 – 09/27/2022

RETAIL SALES CASHIER/COOK, CHEVERON MICKEYS

• Cash Handling

• Back stock

• Front Stock

• Count down Drawer/Paperwork

• Give knowledge to New Employees

• Cook, Serve, and Sale out of Kitchen

• Clean and Upkeep store

• Run trash

• Clean Parking lot

08/20/2021 – 02/10/2022

COOK/CASHIER/SERVER, DUNKIN

• Grill foods to Customer order in timely manner

• Make and serve drinks to Customer’s request

• Cash Handling

• Make and serve ice Cream to Customer request

• Clean dishes

• Clean and Close store

07/27/2014 – 08/01/2021

Member Service Support, TELEPERFORMANCE

• Properly answer phone and questions Members may Have

• Give out the most accurate information in regards to Member’s Healthcare plan

• Support with PCP Change,

• Support with Special Procedures/Specialist signatures

• Help with billing information

2

• Help with billing reversals

• Up sale additives, members qualify for, to the members Healthcare Plan 04/01/2009 – 03/11/2014

Cook/Cashier, Popeyes

• Cash Handling

• Greet and Help Customers

• Cook and Serve food to Company’s standard

• Close drawer and Store

EDUCATION

JULY 2004

GED, SEABORNE CHALLENGE CORPS

SEPTEMBER 2018

EHR CERTIFIED, UNIVERSITY OF PHOENIX

SKILLS

• Communication skills

• Stocking skills

• Heavy machinery

• Customer Service Skills

• Cash Handling Skills

• Typing skills: 32 wpm

• System Software Programs

ACTIVITIES

I keep a smile on my face to impact Customer’s that meet me, just to see others Happy. I am thirsty to learn, and become knowledgeable about everything that I Can, as long as I am able to walk this earth. I stay looking for ways to make others smile, even if it is just a much yearned for Conversation. I am a perfectionist, in a sense, and don’t like to fail. Yet, I learn from my mistakes, to become better in skills, as well as a person.

Contact this candidate