Customer Service A Driver

USMAN MOHAMMED

***********@*****.*** +233********* Dansoman, Accra 23321

Summary

Hardworking driver with over 5 years of professional driving experience. Well-organized in coordinating routes and

loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong

safety focus. Valid license and clean driving history. Vehicles include Trucks, Busses and Saloon cars.

Skills

© Loading and Unloading,

© Navigational Systems and GPS

© Route Management

© Vehicle Maintenance

© Time Management

© Driving and Transportation

© Safe Driving Techniques

Experience

Shiekh Ibrahim Bin Umar Madina, Saudi

Arabia

Driver

10/2021 - 03/2023

Uber Dansoman, Accra

Commercial Driver

12/2019 - 09/2021

Jumia Ghana Spintex, Accra

Dispatcher

02/2018 - 11/2018

Education and Training

Kateko Senior High Mataheko, Accra

High School Diploma

© Documentation and Recordkeeping,

© Punctual and Reliable

Relationship Building

Traffic Law Observation

Calm Under Pressure

Passenger Support

Customer Service

© Inspected vehicles for cleanliness and checked gas and oil levels prior to

departure.

© Delivered goods and services to customers on time and in excellent

condition.

Utilized GPS to optimize routes and continuously meet estimated delivery

times.

Secured merchandise, avoiding damage during transportation.

Documented daily mileage, gas and other data.

Monitored traffic conditions and applied defensive strategies to avoid

accidents.

Performed pre-trip inspection checks and reported problems to supervisor.

Determined most expedient trip by mapping out driving routes ahead of

time.

© Drove trucks to and from job sites to deliver supplies.

Delivered customer orders and collected payments to keep accounts

current.

Checked vehicle after shift for damage.

Loaded and unloaded merchandise efficiently to meet demanding route

targets.

Demonstrated safe driving by observing road rules, exercising caution in

unfamiliar areas and maintaining vehicle control.

Read and interpreted maps to determine vehicle routes.

Delivered customer orders to homes and places of business within

established time frames.

Scheduled loads according to priority and available equipment.

Monitored dispatch board and adjusted call priorities regularly based on

caller needs.

Kept detailed and updated records of calls in physical and electronic

databases.

Monitored changes in delivery schedule and communicated changes to

customers.

© Worked closely with transportation supervisor to dispatch and assign

loads.

@ Managed daily delivery and work schedules to maximize coverage.

© Reported delays, accidents or other traffic and transportation situations.

¢ Tracked changes in computer system to keep records current and accurate.

Contact this candidate