Troy Hartshorn

C: 515-***-**** ad0m8d@r.postjobfree.com

Professional Skills Summary

Professional Experience

Assistant Manger - Greenbergs Jewelers

March 2017 to Present

• Facilitated all recruiting and first time interviews for new candidates

• Facilitate and conduct training

• Responsible for store sales and individual sales performance to achieve store sales goals Private Security - Fusion Center Coordinator/ Intel September 2016 to March 2017

• Manage daily operations in Iowa and South Dakota

• Responsible for critical infrastructure and threat assessment

• Intelligence gathering of critical threat bad actors

• Investigate and document the social media link between bad actors and organizations to track and determine their movement and there next direct action against critical infrastructure

• Coordinate and execute preventative measures to combat critical threats to infrastructure Sales and Leasing Professional - Stew Hansens Dodge Jeep/Toyota of Des Moines August 2015 - September 2016

• Developed buyers by building rapport with previous customers

• Qualify buyers by understanding the buyers requirements, interests, matching requirements and interest to various models

• Demonstrate vehicle knowledge by sharing vehicle characteristics, capabilities and features

• Close sales by overcoming objectives, asking for the sale, negotiating price, completing sales and purchase contacts and explaining service warranties Upholstery Sales - Homemakers

March 2015 - August 2015

• Assisted customers in furniture selection

• Follow-up on a daily basis to bring new and previous customers in for additional purchases

• Imparting exceptional knowledge of stock products and special order options

• 20 Years Sales Experience

• Assertive & energetic proactive sales

professional

• Proven ability to attract sales and recruiting

talent

• Leadership Development

• Collaborative Team-Building Agent

• Incentive & Recognition Development

• Detail Oriented

• Customer Service Driven

• Ability to manage multiple priorities

• Excellent written and Oral Skills

• Business and Budget Management

• Continuous Process Improvement

Manager - Helzberg Diamonds

November 2014 - March 2015

• Lead team of sales associates in exceeding annual sales goals over $1.2 million

• Responsible for all aspects of inventory management, property management, scheduling and payroll

• Responsible for performing sales and recruiting analysis

• Prepared sales projections for sales associates

• Led team in strategizing, creating and communicating monthly sales General Manager - Jared the Galleria of Jewelry

November 2014 - March 2015

• Lead team of sales associates in exceeding annual sales goals over $6 million

• Individual sales per year average of $450,000

• Responsible for recruiting, interviewing and hiring qualified candidates

• Provide on going training with sales associates

Assistant General Manager - Jared the Galleria of Jewelry February 2011 - February 2012

• Facilitate all recruiting and first interviews for new sales consultants

• Responsible to the General Manager for the store sales performance and personnel sales performance

• Individual sales per year average of $960,000

• Executed corporate training initiatives within all department and sales associates

• Over saw the Diamond Department and Time Piece Department Managers Diamond Department Sales- Jared the Galleria of Jewelry May 2006 - February 2011

• Drive sales through focused and purposeful follow-up and interactions with new guests

• Generate sales through up-selling and custom design proposals

• 2010 - Individual sales per year exceed $1 million

• 2009 - Individual sales per year exceed $950,000

• 2008 - Individual sales per year exceed $750,000

• 2007 - Individual sales per year exceed $750,000 Education

High School Diploma

1995-1998 United States Army/ Infantry, Honorable Discharge Awards

• 2 Army Achievement Medals, Air Assault Wings

• Jared the Galleria Jewelry, 5 consecutive years of Presidents Club Writer - Over $650,000 minimum

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