DaRhonda (Rhonda) Graham

Lucedale, MS *****

ad0m7n@r.postjobfree.com

+1-228-***-****

I am a very personable person, I enjoy helping people and getting know my customers. I have customer service experience for over 23 years. I am looking to better myself and the future of my family. I am willing to learn new things to get myself to the next step . Authorized to work in the US for any employer

Work Experience

Site Representative

Canon Solutions America - Pascagoula, MS

November 2018 to Present

Copy/Print Services- Operates color and black and white reprographic equipment, bindery equipment, and industrial sized cutting materials and drills. Responsible for collating and binding. Receives and reviews customer work orders, performs basic equipment maintenance, makes pick - ups and deliveries. Records job data in logs, or other forms as appropriate; perform data entry, maintains inventory supplies. Understands and responds to customer needs and requests, assists end users in basic functionality of copy equipment.

Copier Maintenance- Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. Follows daily established maintenance processes and procedures. Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toners and loading paper . Evaluates equipment issues and notifies service department if unable to resolve. Delivers paper. Record meter reads. Customer Service - I am in a constant role with customers everyday rather it is via phone, email, Skype, or in person. I have established several relationships within the company with very important customer which every customer is important but I do deal with VPs of the company a lot and the president of the company that we are contracted to. The interactions and communications with my customers are my favorite part of my days.

I have experience in Excel, Outlook, Microsoft Office, working within databases and pivot tables and formulas. I am very quick to catch on to new things. Child Nutrition Worker

George County School District - Lucedale, MS

October 2015 to February 2018

Prepared quality food according to a planned menu of tested, uniformed recipes.Serve food according to meal schedules,department policies, and procedures.Maintained a clean and organized storage area.Operated tools and equipment according to safety standards.Follow established procedures to meet high standards of cleanliness,health,and safety.Handled and recorded cashier functions accurately.Helped record food requisitions and orders necessary supplies. Maintained daily food preparations records.Promote teamwork and interaction with fellow staff members,other duties as assigned.

Education

Associate's degree in Business

Ashworth College - Norcross, GA

September 2023 to Present

Certification in Business Administration

Ashworth College - Norcross, GA

May 2019 to September 2023

Skills

• Food service (10+ years)

• Receptionist (10+ years)

• Customer service (10+ years)

• Databases

Certifications and Licenses

Certified Administrative Professional

September 2023 to Present

Driver's License

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