PATSY C. LOPEZ

**** *.*. **** ********, Texas, **380

361-***-****; ad0m71@r.postjobfree.com

Five Below Store, Corpus Christi, TX January 2023-Present Sale Associate

Provide sales, customer service

Greet customers

Assist customer with register

Cashier

Contest merchandise sales

Guide customers with Merchandise

Refill company bags

Clean, sweep and mop bathrooms, throw trash

Clean customer services, vacuum, clean registers and throw trash

Associated of the month June 2023

Nueces County Appraisal-Administration, Corpus Christi, TX April 2023-July 2023 Call Center Representative

Customer Representative; help with questions or status on their protesting on the taxes.

Issue the customer is having with taxes, homestead, protest, look up property ID, GEO number, address if more than one property.

Submit a ticket to the proper department that the customer needs help with.

Going through the Pac’s software and file manager to get 2022 files and listen to video with Property ID, then image the photo and do pictures improvement to update to 2023.

Scanning Appraisal Properties: Going to ARB protest, property ID, image, sign off then scan evidence.

Verify Property ID with market value

File Documents

BEALLS STAGE DEPARTMENT STORE, CORPUS CHRISTI, TX October 2015 – August 2020

Sale Associate

● Customer service in the shoe department. .

● Cashier, change sale ads, mark downs

● Recovery after closing and help other departments.

● Achievements: 2017 store Associate of the year, May 2017-July 2017 Associate of the Quarter.

FLINT HILLS RESOURCES, CORPUS CHRISTI, TX Jan 2002 – June 2014 Administrative Assistant and Safety Coordinator (Engineering and Support Group)

● Supported seven different departments: Engineering, Ventures, Construction services, and Tank; Group, Electrical, Fixed Group, and RTFC.

● Setup staff meetings, trainings, interviews and various requests for new hires.

● Order and maintain office/break room supplies; organize purchase order revisions and create/close/approve work orders

● Issue and maintain all safety supplies (PPE); Send page for various refinery emergencies.

● Maintain record of H2S monitors, key all safety audits and distribute performance reports.

SUNTIDE REFINERY, KOCH REFINERY, FLINT HILLS RESOURCES, CORPUS CHRISTI, TX Aug 1980 – Dec 2002

Preproduction Clerk, Data Entry Operator (IT Group)

● Assist headquarters with schedules and reports

● Make copies, distribute reports, maintain printer/supplies

● Data entry: Key punch payroll, invoices, and create a file for documents

● Reproduction clerk: load into a data entry card/print/then distribute

● Maintain logs of various documents; Server backup and restore Additional Skills

Valid TWIC

Training and Skills: MBM (Market Based Management)

Microsoft Word, Excel, Outlook and Power Point

Share Point

Slack

Vesta

Easy Timecard

Health Card

ADP for Time Sheets

PACS

ARB Protest

Nueces website forms

State Codes (Nueces Appraisal Office)

Education

Tuloso Midway, Corpus Christi, TX

High School Diploma

Delmar College, Corpus Christi, TX

Studied mathematics for two semesters

References

Adam Ibrahim 361/688-1102

Jerry Gregoire 361/813-6620

Irma Padilla 361/688-2064

Jane Woodall 361/960-1067

Lou Najera 361/774-4023

Nancy Lopez 361/945-4239

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