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High School Customer Service

Location:
Northridge, CA
Posted:
October 26, 2023

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Resume:

MANUEL HERNANDEZ

818-***-****

**********@*****.***

**** ****** **** # ***, ********** CA 91325

Education:

Westminster High School

High School Diploma

**** – 2000

Skills:

Bilingual fluent in English and Spanish

Software:

Adobe Professional

Image Viewer

Adobe Creator

Microsoft Word 2010

Scan Client

Microsoft Outlook

DocTrack

Objective:

To obtain a position that utilizes my experience and knowledge within your organization that will offer a new learning experience in a diverse, challenging and team oriented environment.

Experience:

Doc Central

Van Nuys, CA

August 2023 – September 2023

Gathered and Maintain legal worker’s compensation records to support medical procedures and patients records. Carefully secure personal and other delicate documentation. Performed Clerical duties related to document control including Faxing and mailing documents to appropriate parties in this case attorneys. Expedite medical documentation from coordinators and combined them to create an electronic CD. Print hard copy of CD when required. Preparing all outgoing documentation for shipping.

Avibank Inc.

Sun Valley, CA

May 2019 – July 2020

Shipping and Handling Clerk – Preparing all outgoing materials for shipping, making sure all relevant paperwork was completed and accompanied each shipment as per requirement. Maintain a clean, orderly work area and followed all company’s Safety procedures and standards (OSHA). Used specific shipping softwares such as, FEDEX, DHL, and UPS.

FedEx Express

Sun Valley, CA

January 2019 – May 2022

Safety – Focused Delivery Driver with three years of experience in customer service and time management principal. Adept at delivering orders according to customer expectations in a timely, professional manner. Excellent verbal communication skills. Able to lift 50 pounds or more. Strong Familiarity with routes and good sense of directions. Time management. Perfect attendance. Maintaining a professional appearance and attitude when delivering packages to customers.

PPG Aerospace / Belcan Staffing

Sylmar, CA

December 2017 – September 2019

Grind and Polish Technician – Grab product from the back, put it in the rack, take it to my area to wipe down, then put it on the table. Once product is taped down on the table, I throw the 50 grit sanding paper followed by the 120 grit and the polish pad.

Flowserve Manufacture Pump Division

Vernon, CA

October 2005 – September 2017

Document Control Clerk – Scanning, filing, Data Entry, Expediting. Upload and download documents from DocTrack and Scan Client, Shipping, Material Handling – used FedEx software. Communicate with Project Engineers and Project Managers to make sure that we fulfill with all the customer’s requirements. Provide assistance and support in the completion of documentation. Reorganized the entire hard copy filing system and made it accessible and secure. Combined data such as, DWGS, Data Sheets, QA packages, IOM Manuals to create an electronic manual of the different type products on a CD. Print hard copy of CD when required. Create transmittal when shipping CD and hard copies of IOM Manuals to Customers.

Food 4 Less

Fullerton, CA

August 2001 – October 2009

Warehouse Clerk – Cashiering, stocking, receiving, customer service, forklift operator, electric pallet jack.



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