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Care Manager Community Liaison

Location:
Santa Barbara, CA
Posted:
October 26, 2023

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Resume:

****-******* *****

Certified Geriatric Care Manger and Community Liaison

Through previous experience within the health care communities and in the tri-counties, brought more than 200 contacts to the Arosa community. Closed sales for large contracts with clients and secured staffing contracts at several agencies.

2020-2023 1Heart Caregiver Services

Certified Care Manager

Brought many years of Healthcare and Care Management experience to assist company with its recent successful growth strategy. Performed professional nursing requirements as needed, including assessment of the client’s condition, home safety and family dynamics. Developed care plan. Frequently monitored and changed the plan of care according to changing client needs. Supervised caregivers and provided support as needed. Assisted in educating caregivers to ensure safe practices were provided to seniors at home. Monitored compatibility of caregivers to client and made changes when necessary. Through many decades as a nurse and Care Manager, introduced business contacts to the company and secured many valuable signed and delivered contracts. Established many viable relationships.

2019 – 2020 Independent Nurse

Private Duty Nurse with a variety of elderly clients in their homes.

2017- 2019 Senior Planning Services

Certified Care Manager

Brought a high level of knowledge and expertise in geriatric care to

multiple clients as care manager. Established strong relationships with both

family members and caregivers, successfully worked within a myriad of

complex family dynamics. Stayed calm and objective in high stress situations. Very strong sales and fearless marketing skills.

2010 - 2017 Nurse Core

Private Duty

Provided Home Care in a variety of settings. Conducted visits, performed

treatments, provided education and observation.

2008 – 2010 Carmel Home Health

Care Manager

Performed wound care, observation, follow up and reporting conditions to MD. Initiated medical intervention, as necessary.

2007- 2008 Vista Del Monte

Charge Nurse

Charge Nurse for twenty-eight bed SNF. Administered medications, supervised caregivers, provided appropriate intervention. Updated care plans and documented occurrences. Prompted staff to update plan of care and communicated with family members. Monitored weight charts and notified MDs and dietary staff of issues.

2005- 2007 Nurse Core

Staff Relief

Employed through agency as staff relief in a wide variety of assignments: Nursing Homes, Home care and in local acute care settings.

2002- 2005 Livhome

Care Manager

Conducted initial client interviews, formulated, and recommended plan of care. Supervised caregivers to ensure excellent quality of care. Reviewed Plan of care at frequent intervals and adjusted as needed. Coordinated MD appointments and consultations, monitored medications and communicated issues. Integrated plan of care with other Health care providers if / as required.

1999- 2002 The Arthritis and Osteoporosis Institute, Guy Clark, MD

Drug Study Coordinator

Successfully screened and enrolled patients in clinical trial for Rheumatoid Arthritis. Attained third highest enrollment in a worldwide database. Nurtured 98% patient retention in the study. Closed seven pre-existing studies working with sponsor databases to ensure no missing or inconsistent data, prepared, and completed audits and adhered to clinical practice guidelines. Assisted MD with patient triage, patient examination, prep and procedures became skilled at Phlebotomy and processing of laboratory specimens.

1997-1998 Beverly La Cumbre

Director of Admissions and Marketing

Fourteen month position involved marketing and networking within Santa Barbara’s health care community, establishing good public relations.

Created a higher overall census and premium “mix”, increasing company revenue. Completed Excel sales training. Increased facility occupancy by 25% and increased premium “mix” by 50% within 3 months. Launched the renegotiating of two local HMO contracts that had been lost. Exceeded quotas and received corporate recognition.

1993-1997 Saint Francis Medical Centers

Licensed Vocational Nurse

Employed in both medical-surgical and transitional care unit. Team leader on transitional care unit. Established many strong allies among health care professionals within the Santa Barbara area. Developed strong rapport in relationships with coworkers and supervisors. Interacted effectively with patients and family members, creating an ideal environment for patient-family teaching, education, and goodwill within the community. Actively participated in weekly multidisciplinary patient care conferences. Participated in hospital-wide quality education program.

EDUCATION:

Santa Barbara City College, Associate of Arts, Liberal Arts

Santa Barbara City College, Associate of Science & LVN program

Care Manager Certification, NACCM June 2018



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